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LOVED working with The Raines Group. There is so much to think of when buying and selling a house and I think I would have lost my mind without them. They were organized and kind. They kept me informed without overwhelming me. Sounds strange but I'm a little disappointed I love my house so much and won't have reason to work with them again soon!

When you hire a realtor, you want the best. Sandy and her team made us feel like our home was the only home on their docket and they brought the resources to us that no other realtor could. We had an incredible experience and I recommend them to anyone buying or selling a home.

The most incredible real estate team that I have ever worked with. Experts in the local market and armed with all of the technology and social media skills to make marketing, communicating, and coordinating a home purchase and sale go as smoothly as possible.

The Raines Group provided us with world class service. They were knowledgeable of the industry and the market and were able to guide us through every step of the selling and buying process. We highly recommend them!

We had a great experience working with Monica Kessel! She listened to our needs, was extremely attentive, and helped us navigate a quick closing. I can’t recommend her enough!

I highly recommend Karla for anyone with real estate needs in the Columbus area. My wife and I were first time home buyers with very little knowledge of the Columbus real estate market and Karla went out of her way to educate us on the market and understand our wants and needs. Karla came highly recommended from a friend and I am so happy that we connected with her—my wife and I were positive that we wanted to work with her after our first sit down with her and we have absolutely no regrets. She was always prompt, professional, and easy to get a hold of when we had questions or were interested in seeing a house. She went out of her way to ensure we were seeing properties that “checked the boxes” for us and ultimately made it a quick and painless buying process for us. We have been in our home for two months now and we owe it all to Karla. If/when we ever decide to move again, Karla will be the first call we make to start the process. Thanks, Karla!

When it was necessary for us to relocate out of New Albany, we needed to find a realtor who was going to provide the best overall experience for us. Fortunately, our search began and ended with Karla. We had heard great things about Karla from multiple local sources, and we can now say from personal experience that her reputation is extremely well deserved. Karla helped us to plan the updates we needed to specifically make to the house in order to sell it quickly and for top dollar. It was a 3 month process to get the house to market, but when we did the house sold for 97% of asking price in less than 30 days. I can honestly say that without Karla as our agent, we would not have been able to sell our house under such favorable conditions. Not only was Karla instrumental in getting our house under contract, she was also instrumental in closing the deal as well. Overall, it was a pleasure working with Karla, her team and HER Realtors in general. If you are considering selling (or buying) a home in New Albany (or the Columbus area) please look no further than hiring Karla to get the job done.

Karla saved the day! For context, we were relocating out of Columbus for a new opportunity, so urgency and timing was paramount - unfortunately, the relo company of our new employer provided an unhelpful agent. After six weeks with few showings, we knew we had to change course and that's when Karla swooped in - blindly recommended by two different friends as THE person to help us quickly sell for the greatest value. I hired Karla remotely (from Texas) after just 30 minutes on the phone with her, she was an expert on the Olentangy (North Columbus) market, was thoughtful, articulate, and professional. Karla developed a six week plan for us and within one week generated 3X the showings we had in the previous six weeks with the other broker. We hired Karla on June 1 and closed the sale on July 31 - two months start to finish, she delivers! Moreover, she was our pseudo therapist holding our hand through the stressful process as our time available to sell wore thin - she was patient and responsive throughout. My only regret is that we didn't push to hire Karla first back in mid-April when market demand was stronger, hiring her sooner would have been money in the bank. Lesson learned, a weak agent is costly, the right agent is gold - Karla is the latter. I would certainly recommend Karla if you're looking for a true professional with market expertise who can deliver. Thanks Karla!

We have been fortunate to work with Karla a few times, and would highly recommend her to anyone looking to buy or sell. Karla is incredibly knowledgeable in New Albany and surrounding markets, a terrific negotiator, and a consummate professional in her field. Communication is unbelievably prompt, reliable, and thorough. Karla’s support team is equally impressive; we felt so supported and informed at every stage in the real estate process. We are grateful for her hard work and partnership!

Karla was amazing on both the sales and buying side through her negotiation skills and real estate knowledge. Most importantly, Karla really understood our family’s unique needs and worked hard to help us manage a transition during a difficult loss in our family. Her resources were responsive and professional. We are now settled into our new home and appreciate Karla more today than 8 months ago when we started this journey together!! She’s Outstanding and an Asset to the New Albany Community!!

Karla brought an extremely professional approach to selling our home in New Albany. She was thorough and detailed, which I valued, yet exhibited a high EQ to manage the differing needs of my wife and I. Before we engaged her to sell the home, Karla presented a compelling case for pricing and marketing strategy which resulted in a quick sale. She understood that moving the house quickly was our #1 priority, and the team mobilized to make that happen. The follow through and management of the process was top notch, and we've fully taken advantage of the other amenities offered to client's of Karla and the office of Sandy Raines. I would highly recommend working with her, especially considering the depth of knowledge in New Albany. Thank you Karla!

Karla was the most professional realtor I have ever worked with. She gave great guidance before listing our house, even though we didn’t always want to follow it. She listened well to our concerns, explained her point of view without being defensive or arrogant, and convinced us to make some changes that enabled us to sell our house in less than 2 weeks. When an offer came in that was far from our asking price, she handled the negotiations very well and got the deal done much closer to our asking price. I have recommended her to others already and will continue to do so.

My husband and I listed our home in December, 2016, with Karla Ballenger from The Raines Group, and it was in contract in less than a week. Of the seven times we’ve had to sell a home in these last 39 years (Yes, we’ve had to move a lot!) this last experience of selling our home was the absolute best! Karla distinguished herself from the competition immediately as she was thoroughly prepared. She understood the housing market and the specific competition for our home, knew how to price our home and could explain what her agency could provide for us. It also helped that The Raines Group is a full service real estate agency with competent people who provide genuine support before, during and after the sale. Karla was readily available and when she was on vacation, her very able associate filled in. Together, they personally took the time to go over my home with me to prepare it for the market. These professionals knew how to stage a home! I followed their advice, and I was amazed by their personal attention prior to the listing. It paid off because our home was in contract in less than a week and had a back up offer above the asking price, as well. Karla guided us through all the necessary steps leading to the closing and answered our questions with patience and clarity. In addition, when we moved to another state, she found us a competent real estate agent who helped us locate a new home to buy. I highly recommend Karla as the real estate agent to support your goals. She is intelligent, determined, personable and focused. Good luck, Susan Marcus Formerly of New Albany, Ohio

Karla is everything - and more - than you can expect in a real estate professional. She was always there, day and night, to answer questions and provide assistance. We sold our "big" home through her and then when we significantly downsized, I did not expect that she'd offer the same quality of service that she did with the former transaction, but she did. She couldn't do enough to help us find the right home for us, and was there from the first offer through the complicated and extracted closing, helping along the way with the inspection, remediation estimates, flooring companies, etc. She's a fountain of information and readily offers any help - both emotionally and physically - that she can. I urge anyone reading this to call Karla for any real estate transaction; you will not be disappointed!

Karla is more than real estate agent. She is an advocate who will guarantee the best possible outcome for her clients. She is always looking out for the best interest of her clients. She will take extra steps, and make those phone calls to get whatever information you have asked for. My husband is extremely detailed with spreadsheets. Karla did not miss a beat when it came to addressing his questions, getting every piece of information, and then some that he did not even think about. There were times I was losing my patience with my husband! But, Karla consistently showed patience and gentility. She is authentic. A great example of her passion to make a house our home, is when my husband and I wanted to make sure we could put in a fence for our Goldendoodle before we closed. Karla went above and beyond by actually filing the paperwork for us so we could get our fence approved. We have worked with many agents before and were immensely impressed by her professionalism and willingness to ensure full satisfaction and worry-free transactions. Karla is truly a master in her field – a professional, an expert and an advocate for her clients.

I am thrilled to have the opportunity to recommend Karla Ballenger for anyone who is interested in buying or selling a home. Simply stated, Karla is a consummate professional who exceeded our expectations in every area when we recently sold our home. She was knowledgeable, motivated, confident and extremely well prepared when we interviewed her about getting our listing. She presented us with a detailed plan on how she intended to market and sell our home. Not just any home... our home. This plan was based on specific research she had performed regarding our house and neighborhood and was a concise, business-like approach that you don't often see with realtors. Karla did not leave anything to chance. She put together a business plan to aggressively market our home and get it sold quickly at the price we desired. The result was that she got us into contract in less than a week after the initial listing and we closed at a price far exceeding our expectations. Karla deftly navigated us through this process with confidence and professionalism and we could not have been happier with the whole experience. If you are looking for a skilled, knowledgeable, trustworthy and motivated professional to represent you in a real estate transaction... Karla Ballenger comes with my highest recommendation.

Karla is the consummate real estate professional. She was there physically and emotionally from beginning to end. As a first time home seller, I was anxious about choosing the right realtor and agent. I did. Both Sandy Raines and Karla had a rare combination of professionalism and real human concern for my needs and goals. They listened, were clear about the process(and right about everything). Karla was available every step along the way (even watering my flowers when I was away!) to insure our success. Karla is an amazing partner.

Karla is one of the hardest working, knowledgeable, Realtors that I have worked with. Over the years I have worked with dozens of agents as the Relocation Director and Karla was second to none in her professionalism and dedication to her clients. I now have the pleasure of working with her as the Listing Director for The Raines Group. I would highly recommend Karla.

Karla was great to work with in selling our past home and getting us in our new home. She has a keen understanding of the real estate market and is very knowledgeable on all facets of the process from getting your house ready to sell to timing the move into your new home. What truly sets her apart though is her commitment to understanding your personal needs and being steadfast in not only meeting, but exceeding your expectations. We appreciated her candid answers, honesty and quick response times to all of our questions. She put us at ease with the process and gave us 110% confidence that she was doing everything possible to create the best outcome for our situation. In addition, it didn’t just stop with the buying and selling of our home. We’ve continued to use Karla as a resource for contractors on various home renovations projects and we're still getting the same great service with quick answers and reliable information. Karla has a genuine care for her clients and we would highly recommend her for any real estate needs. - Mark and Lucia Nelson

Karla worked with my wife and me on the sale of our home in New Albany in 2014. We were absolutely delighted to sell our home in just 44 days, which was a great accomplishment given the market dynamics in our price range. Karla was outstanding to work with throughout the process. She gave us a fact-based, comprehensive analysis of the market, which enabled us to price the house right at the outset. In hindsight, it was a great decision to follow her recommendation to do targeted staging of our house, which no doubt helped prospective buyers see our home in a different light. Throughout the entire process, she was excellent in communications with us and in following-up with other agents. In addition, she was a great help in connecting us with the stager, a local mover, and in getting our short punch list of repairs/improvements done before we went on the market. This was the 8th home my wife and I have sold over the years, so I can say without any hesitation that Karla is absolutely top-notch!

We thoroughly enjoyed and greatly benefited from Karla's excellent service as our realtor in the sale of our home in Bexley and our purchase of a condominium in Gahanna. She was always attentive to our needs and took very good care of us through the entire process. She is a delightful person and a very effective advocate for her clients.

Karla just completed the sale of my home. I have sold multiple homes in the past, but this experience was a great step above the rest. The marketing, assistance with prep and dogged attention to my sale was more than I have ever experienced in the past. I highly recommend Karla.

Karla worked with us in the sale of our home and purchase of our new construction home. We cannot begin to describe how wonderful it was to work with Karla. She consistently went above and beyond to help us through both real estate transactions. Her extensive knowledge of both buying & selling homes proved to be invaluable to us. It was critical for us to work with someone who could help manage the intricate details, effectively communicate information to us & be highly responsive to all of our needs. Karla exceeded our expectations every step of the way & did not disappoint us in anyway.

Karla was always professional as we worked through the complexities of both building & selling our homes. Karla’s passion for delivering results truly shined in all she did. We never had to ask her to do anything more than once, and it really showed how much she cares about performing an outstanding job in all she does.

We highly recommend Karla to anyone looking for a top-notch real estate agent. We know that she will work tirelessly to make the process as smooth as possible. Her exceptional work ethics & ability to build strong relationships make her a great partner to work with. It was a pleasure working with Karla, and look forward to doing business with her in the future.

Karla worked with us in the sale of our home and purchase of our new construction home. We cannot begin to describe how wonderful it was to work with Karla. She consistently went above and beyond to help us through both real estate transactions. Her extensive knowledge of both buying & selling homes proved to be invaluable to us. It was critical for us to work with someone who could help manage the intricate details, effectively communicate information to us & be highly responsive to all of our needs. Karla exceeded our expectations every step of the way & did not disappoint us in anyway. Karla was always professional as we worked through the complexities of both building & selling our homes. Karla’s passion for delivering results truly shined in all she did. We never had to ask her to do anything more than once, and it really showed how much she cares about performing an outstanding job in all she does. We highly recommend Karla to anyone looking for a top-notch real estate agent. We know that she will work tirelessly to make the process as smooth as possible. Her exceptional work ethics & ability to build strong relationships make her a great partner to work with. It was a pleasure working with Karla, and look forward to doing business with her in the future.

Karla had tough clients with myself and my husband...she handled us and our expectations of selling our house, expertly. She gave us the stats on her track record and said if you do everything that is ask of you, we can turn your house fast...and we did.

We hired the stager that Karla recommended, endured the abuse of moving furniture, pre- packing as much as possible, putting things in places we never thought made any sense and getting feedback from both Karla and Linda, the stager.It came together finally. Karla gave us the stats, gave us a chance to try our ideas and backed them up with her professionalism and expertise.We priced our house, it hit the MLS on a Wednesday and we were in Contract with potential buyers by that Sunday...I don't think it wouldn't have worked out that perfectly if we hadn't followed her advice and done everything requested of us. She has become a trusted confidant in our search for new housing and has helped us with our relocation to Connecticut. She helped us find a fabulous agent here and continues to stay in touch in regards to our future. I appreciate all she has done for us. She is truly an exempt professional with great knowledge of her product and market. I have recommended her to my successor in the Ohio office and will continue to recommend her.

Karla is an experienced agent who does a great job of listening to her clients' wishes and applying her knowledge to find and show great properties to match. We have utilized her services several times over the past few years and could not be happier with our experience. We have recommended her to all our friends and will continue to do so. A pleasure to work with!

Karla was very professional in all aspects of her job; punctual, expert, considerate, up to date on the local real estate market, and willing to reach out to the other agent to help create a deal. I would hire Karla again.

Karla is a wonderful Realtor, serving clients all over Central Ohio. She works hard to get buyers in the house they want, while giving sellers honest advice about their homes so they are priced appropriately and sell more quickly. I highly recommend Karla for your real estate needs!

Karla led us through the process with skill, knowledge, and sensitivity. Her professionalism and warmth made the process so easy...a pleasure to work with her.

Karla Ballenger has helped us purchase two homes now and both experiences have exceeded our expectations! Couldn't ask for a smoother process. They truly go above and beyond & are always right there when you have questions or concerns. I would highly recommend Karla & The Raines Group on purchasing a new home!

We worked with Karla on the sale and purchase of our new home. We followed her advice regarding staging, and our home sold in 8 days! Very happy with The Raines Group!

Karla was fantastic every step of the way! You can tell she really cares about her clients and goes the extra mile to make them feel comfortable and happy. We worked with her and her Candace who was equally as awesome and I cannot imagine things going any better. Any time we had questions Karla or Candace where there to help us. We have used Karla for purchasing two home and selling one and we will definitely be using her in the future. Top notch service during the entire process.

We worked with Karla Ballenger and could not be happier with the experience. Even two years later we still feel like a valued client by providing access to a moving van to get a bedroom set from our in-laws free of charge. Would highly recommend this team if you are looking in the Granville/Central Ohio area.

Karla Ballenger was not afraid to offer differing opinions on price and negotiating tactics, which we really appreciated. We were kept informed throughout the sales process, and provided with regular market updates. Very helpful and responsive throughout the process!

We worked with Karla Ballenger on the sale of a house and purchase of a new house. Karla and her associates were very organized and prompt with information. They were always available and have connections to obtain important information such as repair estimates in a short period of time. Things such as estimates for repairs, painting etc. took no more than 2-3 days. Always pleasant and helpful with a positive attitude.

This is the second time we have worked with The Raines Group. We worked with Karla Ballenger both times we purchased a home and she has always been extremely knowledgeable, helpful and you can really tell she has a passion for what she does. She looks out for her clients and was always able to get us what we needed quickly! I really appreciated her responsiveness to my questions and how she never hesitated to give us a call to talk things over. This was the first time we have ever sold a home as well, and we could not have done this without her! She made the whole process as painless on us as it could possibly be! And we really took advantage of their moving truck!! Thank you for all you do for us Karla. I will continue to recommend you to everyone I know.

My agent told me what to do to sell my home quickly and at a good price. I followed her advice and yes, my home sold quickly and at a good price. I was impressed with the data-driven approach and all of the steps in place to make sure that communication flowed so very well.

I highly recommend Karla Ballenger and The Raines Group team. We had a great experience selling our home with them-Karla and Candace both made an often difficult and stressful process easy and seamless. Between amazing staging expertise and the right price recommendation, they sold our home within a few days of listing. If you want the best, Karla and Candace are it! Not only will you have the advantage of both Karla and Candace's extensive knowledge and experience, you have the support of the whole team at The Raines Group to help you every step of the way! Professional, organized, experienced- I cannot say enough positive things-a true joy to work with!

Our experience working with Karla and Candace was wonderful. They are great realtors, and they care about their clients. They were so supportive through our home buying process and helped to make it a lot easier.

Karla Ballenger is the best real estate agent we have ever used. We have sold three houses around the Columbus metro area over the years. Our first two realtors were nice people who went through the motions to try to sell our houses. Compared to Karla our previous realtors were amateurs working part time, using mid twentieth century techniques, and crossing their fingers to get a sale. Karla works within The Raines Group. The Raines Group uses the latest techniques to sell homes. This is probably why they sell more homes than any other group in Ohio. I believe I read that they are one of the top agencies in the U.S. Karla sells the most homes in The Raines Group. So she is the best of the best. So far the review has been a bit vague. Let me give you details that support my opinion about Karla. She gave us suggestions on what we could do to our house (paint the walls a neutral color, re-tile our master bath shower, stage the house, sealcoat the driveway) to sell it in the first month it was on the market. We did not want to spend the money but it was a buyers market, so we did it. She connected us with reasonably priced painters and tile installers and managed them. She rolled up her sleeves and moved furniture (with another agent, Candace Caulkins - see separate review for Candace) and helped stage the house. She made herself available at almost all times. She was always calm and collected with quiet confidence that set us as ease. She used her experience to negotiate effectively for us. She was able to find common ground in difficult circumstances. I could not believe how hard she worked to sell our house. Other agents talk a good game but Karla actually did the work to get our house sold. We followed her advice and our house was in contract within 13 days of being on the market. Comparable houses are still on the market months later.

We are very pleased with The Raines Group - HER Realtors. They first helped us to buy a house 3 years ago and then again to sell a house last month. Both our realtors Kris Harwood and Karla Ballenger were fabulous to work with! They were very committed and helped with all aspects of buying/selling our home. Another perk of working with The Raines Group was borrowing moving trucks and other equipment. They also have their own design group to help with staging a house for selling. I highly recommend these realtors.

Our agent, Karla Ballenger made the process of selling our house effortless. Both her suggested listing price and the staging advice (with assistance from Candace) resulted in an offer and ultimate sale to the people who scheduled the very first showing. We are very satisfied with the results and Karla's support throughout the process. Thanks!

Karla was excellent to work with and always was available to talk me off the ledge when needed or reassure me that we were doing the right thing when I doubted. She represented us in the purchase of a new construction home as well as in the sale of that home. Her expertise led to our home selling after being on the market for 8 days for a high percentage of the list price. I highly recommend Karla!

Karla Ballenger has assisted us with several transactions, and each and every one has been a wonderful experience! She simply knows the market. I wouldn't use anyone else. I've worked with Sandy Raines on multiple transactions and they are THE BEST in the New Albany area....hands down!

Karla & Candace exceeded our expectations in every way. They were fantastic and always friendly with ALL the questions we asked along the way. We would highly recommend them to anyone in need of an agent.

Karla and Sandy were excellent to work with. Highly professional, fun, and energetic. They kept us well informed during the selling process without worry. I would highly recommend this team if you are serious about selling your house and you want it done the right way. You can't go wrong with this team.

This is a highly professional firm, knowledgeable in all relevant areas. Karla Ballenger is superb.

Karla Ballenger was amazing in helping us find our new home. We've worked with other realtors - and she is one of the best out there! She took the time to understand what we were looking for in a house, and put in a lot of effort to finding options for us. When it came time to buy, she helped make the process as smooth as possible and was great at negotiating with the other realtors. We would use her again and would absolutely recommend her to anyone looking for a realtor!

There is a reason why Karla Ballenger and her team are consistently #1. Everything is done in a professional and first class manner, they all continue to go above and beyond expectation and always with a smile and lots of laughter! I highly recommend Karla, Candace and the team!! Job well done, I will not do it with anyone else again and again!!!

Our agent, Karla Ballenger made for an extremely easy sale of our home! I highly recommend her and The Raines Group. They are a very stand-up agency and organization is one of their strongest points too!

Karla Ballenger is by far the best realtor we have ever worked with! She is very honest with feedback of changes you may need to make to sell your property. She absolutely delivers on her promises. We would recommend her to anyone that wants a hard working, honest and very pleasant realtor!

So professional. So responsive. Simply fabulous to work with! Wouldn’t use any other realtor!!!

We have had the Pleasure of working with Jennifer twice now. She is Professional, knowledgeable, and friendly. She is sensitive to the fact that although she does this daily, it is a life changing decision for each Client! Highly Recommend!!

Jennifer demonstrated professionalism, persistence, and patience as she showed us over 50 homes during our transition to Columbus!  A hard worker and a lovely person!

We have been working with Jennifer for over a year. Through this time she has been diligent in trying to match us up with the home we were dreaming of & never did she lose patience. She was respectful of our decisions & continued to try & match us up with properties that fit our wants/needs list. Her eye for design & style really helped us in the long run but she never tried to push her views. In the end, with her help, we found the right property & we couldn’t be happier! We will never move again... but if we do...Jennifer will be our first call. We give her our highest recommendation. 

We moved to Columbus a year ago and elected to live in an apartment until we could find exactly the right house for us. Jennifer met with us early on and interviewed us to understand exactly what we wanted. As we began to look at houses she spent a lot of time showing us many homes. Her style as a realtor was exactly what we needed. She allowed us to look at homes and come to our own decisions. She often pointed out important issues that we sometimes missed like excessive street noise. She did not try to push us or rush us into a decision. In the end we found a home under construction that was exactly what we wanted. It took an additional 6 months to complete before we could move in. Jennifer stood by us throughout this process and helped with decisions and issues that arose. Overall she was knowledgeable and professional throughout. I would highly recommend her to anyone looking to relocate.

We met Jennifer, luckily, at a random open house.  She was very knowledgeable of the local market and area, and did not waste our time with homes that were not a good fit.  We closed recently on a home in the area we wanted.  She was great, I would gladly recommend her.

She is an amazing realtor.  We enjoyed working with her. She took the time to understand our needs and delivered on what we were looking for. She comes highly recommended!

We were incredibly happy with Jennifer through the entire process of selling our house.  She had great advice for prepping our house for showings. She facilitated the contractors to do necessary work. Selling a house can be stressful and Jennifer made the experience positive.

I owned a 10,000 sq ft home in Delaware County that had previously been on the market almost 400 days with very few showings. Once Jennifer took over the listing everything changed! She presented the property brilliantly and it sold for full asking price in 5 days. Jennifer’s attention to detail, her level of commitment and superior negotiating strategies made ALL the difference in the world. Although I was living out of state, Jennifer made it all so easy. I own other properties and when selling I will never consider using anyone else.

Our house hunt was made so much easier because Jennifer Popham was our agent.  Jennifer was not deterred by our long search for a house with characteristics that were important to us.  She continued to share homes for sale until we found what we needed. She communicated quickly with us whenever we contacted her whether by email, text, or phone, she guided us through the entire buying process, and she remained dedicated to seeing that we were satisfied even after the closing.  We are very fortunate to have had Jennifer Popham as our real estate agent.

Jennifer helped us from start to finish and did a fantastic job throughout the entire process!

She helped us sell our previous home and not only did we get the price we were looking for but the terms of the sale were extremely helpful. 

Jennifer found us our new home too and it is everything we had hoped for and much more! Every time a new house went on the market that matched what we were looking for, Jennifer was letting us know immediately and seeing if we wanted to go see it. 

Jennifer made a stressful situation (moving) into such a pleasant experience as she is beyond knowledgeable and an expert in this field.

If we move again, Jennifer will be the only realtor we call!

Being a first time seller we did not know what to expect. Jennifer made it a wonderful experience. She was patient with us in determining an asking price by explaining comparable home prices and helped explain what changes could be made to the house to make it more appealing to a buyer. Her expertise was reflected in the positive comments we received and the quick sale of our home.

Jennifer did an outstanding job assisting us to win the competitive bid on our new home and to navigate through a few complicated issues to ensure we closed successfully.  Jennifer was very professional and extremely responsive throughout the process

First, let’s start with the bottom line.  Jennifer sold our house in 2 days.  We had multiple offers and it sold for over asking price.

Now, the details.  The listing had gone stale after a year on the market with two other successful realtors.  Significant past objections were price, an outdated interior, and Interstate 71 in the backyard.  We were also competing with new builds in a fast growing area of Columbus.

Jennifer sought out the listing, saying she liked the challenge of moving stubborn properties.  While there is nothing that can be done about the freeway, she certainly knew how to compensate for it in other areas.  She hired a stager, and the two of them spent a month transforming the house.  Both of them have a keen eye for the preferences of buyers.  This process came at a cost, but the house sold for more than the prior agent had it listed for.   She is very astute at knowing how to play multiple offers off each other.

Jennifer is unequivocally the most hands on realtor I know of.  She was frequently at the house throughout the remodel process and was present at every showing and open house, never passing these duties off to a junior associate.  She cheerfully handled many details that I was not able to, since I moved out of state.  Though busy, every phone call with her left me with the impression that I was her only client.

Jennifer is knowledgeable, hard working, and honest. She has helped us both buy and sell homes, and we'd highly recommend her for either service. We have suggested her to two others and they were happy as well.

Jennifer is wonderful to work with and very knowledgeable with Columbus's real estate market. She is very good at pointing out things a buyer or seller may not notice or think of.  She pays close attention to details.  It was a pleasure to look at homes with Jennifer!

Jennifer had originally called me on another property that I had been involved with several years ago. It had come up and had my name attached to it.  At initial contact, she took the time to explain why I might be getting calls. It was because of her patience and care in having me understand, that I hired her to sell a property I was completing renovations on. She continued to serve me with professionalism and extreme knowledge. She ensured that I understood every step taken and was able to close a deal at almost the complete asking price, securing offers within 24 hours of listing  and showing the property. I was very pleased with the job Jennifer did for me and would highly recommend her to anyone looking to buy or sell a property. I know if I ever need a realtor again, I will be contacting Jennifer to represent me.

Jennifer was very professional and knowledgeable as to what was needed to sell my home. She also was helpful in involving other professionals, where needed, to improve my chances of getting my home sold and getting the asking price. In fact, after meeting with 2 of these professionals and taking the house off the market to complete the suggested changes, the house sold after the first showing for above asking. The experience while can a bit stressful, was made much less so because of Jennifer's positive belief that she would have no problem selling the home, which obviously she did! Thanks Jennifer!

Jennifer was wonderfully helpful and responsive in helping find our first home! She educated us on what to think about and what to look for while house hunting, all the while listening to our wants and criteria. I would recommend Jennifer to anyone looking to buy or sell a home because of her knowledge, experience, responsiveness and willingness to cater her work to the client.

We loved working with Jennifer! She advised us every step of the way and we couldn't have asked for a better agent to purchase our first home with. She is very knowledgeable about the area and assisted us in making wise decisions.

We are so grateful for Monica Kessel! Our situation was not the norm in any way and she navigated us through it all with patience and grace. We had an extremely tight timeline in which we had to find a new home and then sell our home amidst a huge market shift. To say we were on a roller coaster is an understatement. We wanted to give up many times, but Monica was constantly reassuring us. I was a first time home buyer and we were first time sellers so we really needed a lot of assistance and Monica was always there. She made both the new home purchase and the home sale happen and went above and beyond in many ways. We are so happy in our new home and are so grateful to Monica and The Raines Group!

Krista did an amazing job for us. She is hard working, energetic, and professional. We will continue to work with Krista for all of our real estate needs. She is the best.

Great experience with Elia Hughes, process to select the house that fit our needs was long, and Elia was patient and went above and beyond to ensure we found our dream home.

We could not have asked for a better outcome when working with Candace for the sale of our home and purchase of our new home! Candace made the process smooth from start to finish. She went above and beyond to help us find the right home and prep our home to sell. Exceptional communication, dedication and professionalism! Candace and the Raines Group are truly best in the business!

I highly recommend Candace Caulkins with the Raines Group as one of the sharpest, hardworking, knowledgable, and thorough realtors that I've had the pleasure of working with! She was referred to me from a friend who said the same! She sold my house in a matter of hours, then as a buyer, she worked to help me get the house I wanted and I never felt pushed! She was honest and transparent through the whole process and I felt like Candace was truly looking out for me every step of the way. Plus she's funny and personable! When you are the seller and you see how much commission goes to the realtors and it's a little painful! I thought that Candace and the Raines Group earned every penny! I'm so grateful for the work that she and her team did for me!

Candace Caulkins is the best realtor in the business. She truly listens to the needs of her clients and acts on their behalf. She sold our home in less than 2 days, for 5% over listing price! When looking for a house, her counsel, expertise, and care were extraordinary. We saw at least 30 homes in practically every area of the city. She helped guide us to the right neighborhoods and was instrumental in closing our offer.

We will work with Candace the next time we sell or buy, and you should too!

Candace and Karla are simply amazing women! Candace’s patience, honest, authentic self and sense of humor guided as we looked for our new home. Her knowledge of the market, of the little things to look for and to not get caught up in the hype we’re very impressive. Most importantly, she got us and she is more than a realtor, she’s a friend.

Candace Caulkins with The Raines Group was an amazing asset to us in the home buying process. As first time home buyers, we had a million questions, and Candace was 100% available, even after hours. The housing market is extremely competitive in our area, so we were grateful to have her expertise when we put in our offer, and even ended up getting extra money at closing. Candace never pressured us and was very respectful of our budget. Would absolutely recommend to friends and family.

This process of getting into a house again was amazing! Our realtor Candace Caulkins was beyond knowledgeable and made it a seamless transition. She was professional always, and made my husband and I feel like our purchase was on the top of her list every time. I hope to never have to purchase a house again... because our home is PERFECT, but if I do I will definitely use The Raines Group. FOR SURE! And we are trying our best to send everyone we know who are in the market to buy, to them. Thank you

Candace Caulkins and the team at The Raines Group exceeded our expectations at every stage of the process. We have sold homes prior to this one. The experience we had was incredible in comparison. We will recommend Candace Caulkins to anyone looking to buy or sell in Central Ohio. We received more than 3% over our asking price due to their pricing strategy and understanding of our neighborhood and today's market conditions.

Candace Caulkins never gave up as we met many, many hurdles. Her personality, professionalism, and dedication were outstanding and way above expectations.

We worked directly with Candace and couldn’t be more happy with our experience! She is thorough when visiting homes and provides all the needed information up front. She genuinely wants you to find a home that is perfect for you and your family. I cannot recommend her enough!

Candace Caulkins is a fantastic real estate professional. So many realtors we have used in the past have been passive - waiting for buyers to drop from the heavens. First, Candace is proactive. She anticipates problems before they occur (i.e. working hard to stage our house in a buyer's market). Second, if she does encounter a problem, she solves it instead of wringing her hands and asking us to solve the problem. Third, her positive, optimistic attitude is contagious. She was always professional and full of useful, appropriate advice. After the house we were selling went into contract (on the market for 13 days in a buyers market), she helped us find a new house. She had a "can do" attitude and made many calls on the fly to get us into homes we had driven by only hours before. When we found the house we liked, she had names of painters, countertop installers, flooring installers, etc. to share with us. Candace has the resources of the Raines Group at her disposal. The Raines Group is the most successful realtor group in central Ohio and one of the best in the country. If you want someone on your team who is 100% committed to helping you achieve your real estate goals in a professional way, Candace is an excellent choice.

Everyone that we encountered in The Raines Group were very professional and knowledgeable. It was obvious that this is a well managed company. Candace Caulkins could not have been more helpful. Her energy and dedication to making the entire process run smoothly was simply unbelievable.

Our experience with The Raines Group made the process of buying our first home relatively seamless! We appreciated the attention to detail and willingness to advocate for us throughout the homebuying process. Candace made herself available at all the critical points of the process and genuinely seemed excited to share in the experience with us. She's been incredibly helpful, now that everything is finalized, with following-up and helping us to find contractors and other recommendations.

Karla was fantastic every step of the way! You can tell she really cares about her clients and goes the extra mile to make them feel comfortable and happy. We worked with her and her Candace who was equally as awesome and I cannot imagine things going any better. Any time we had questions Karla or Candace where there to help us. We have used Karla for purchasing two home and selling one and we will definitely be using her in the future. Top notch service during the entire process.

We cannot say enough about working with Candace and Karla at The Raines Group! This was my husband and I's first time buying and selling a home and they made it as seamless of a process as possible. They went above and beyond to ensure we put our best foot forward in selling our house and helped us find our perfect new home! We will never work with a different real estate group and will be recommending them to all of our family and friends.

Simply stated, Karla and Candace at The Raines group are phenomenal. Within 24 hours of engaging them, I found the condo I wanted, I was pre-approved for a mortgage (using a lender provided by Karla), made an offer, and the offer was accepted. Karla and Candace (and everyone at The Raines Group) were beyond responsive and helped me at every step of the way and I am beyond satisfied with their services. I don't plan on moving any time soon, but when I do, I will most definitely be using them again.

I highly recommend Karla Ballenger and The Raines Group team. We had a great experience selling our home with them-Karla and Candace both made an often difficult and stressful process easy and seamless. Between amazing staging expertise and the right price recommendation, they sold our home within a few days of listing. If you want the best, Karla and Candace are it! Not only will you have the advantage of both Karla and Candace's extensive knowledge and experience, you have the support of the whole team at The Raines Group to help you every step of the way! Professional, organized, experienced- I cannot say enough positive things-a true joy to work with!

Our experience working with Karla and Candace was wonderful. They are great realtors, and they care about their clients. They were so supportive through our home buying process and helped to make it a lot easier.

Our agent, Karla Ballenger made the process of selling our house effortless. Both her suggested listing price and the staging advice (with assistance from Candace) resulted in an offer and ultimate sale to the people who scheduled the very first showing. We are very satisfied with the results and Karla's support throughout the process. Thanks!

Karla & Candace exceeded our expectations in every way. They were fantastic and always friendly with ALL the questions we asked along the way. We would highly recommend them to anyone in need of an agent.

There is a reason why Karla Ballenger and her team are consistently #1. Everything is done in a professional and first class manner, they all continue to go above and beyond expectation and always with a smile and lots of laughter! I highly recommend Karla, Candace and the team!! Job well done, I will not do it with anyone else again and again!!!

So professional. So responsive. Simply fabulous to work with! Wouldn’t use any other realtor!!!

Linda and Candace helped me find a home that met all of my expectations. Their attention to detail and the professional manner helped guide me to the area and home I was looking for from the very beginning. I could not have asked for a better team to assist me.

I cannot say enough about Candace and HER Realtors during our house buying experience. I was pleasantly shocked at how available they were to speak to us at any time and made us feel like we were their only clients. Genuinely forgot they are a company and have other people that they work for besides us! hah. Candace was super knowledgeable and able to help us with any questions and gave us honest advice on everything and made us feel so comfortable buying our first house! I felt guided through the whole process and feel that it was as stress free as buying a house could possibly be. The easiest decision we made was choosing HER and having Candace with us along the way.

Cannot speak highly enough about Candace and our experience with The Raines Group. From the moment we walked in the door, the entire process was perfect. Candace was amazingly responsive and allowed us to see every house we wanted, usually same day. I feel lucky as I now feel like I have a realtor that I can not only rely on, but also one that I can trust.

We had the best first time home buying experience EVER, thanks to Candace and the HER Team! The level of communication and determination Candace showed throughout our experience, was really inspiring! Through the entire process we felt calm, knowing that we had her on our side! We can't say enough nice things about our experience and will definitely be working with Candace and the HER team when we're ready for another move!

Candace was a joy to work with. She really goes the extra mile and worked hard to understand what we were looking for and then found it!, We would recommend Candace to anyone. She is knowledgeable, capable and works hard to find a property that “checks all the boxes” She is incredibly patient and she does a great job researching and she communicated extremely well throughout the process. Anyone that has an opportunity to work with Candace is very lucky and we are grateful we had that positive experience! We highly recommend her.

Candace with the Raines Group HER is amazing. She is great to work with and very responsive. Candace went above and beyond to find us information needed during our search for property. Highly recommend.

Candace made our first time home buying experience more amazing than I could have ever hoped for. Having no past experience in buying a home, Candace always made sure that we were taken care of and had a full understanding of what was going on & what next steps we needed to take. I am so thankful for Candace & The Raines Group!

Candace is the best! Works so hard to assure everything goes well! I'd give her 10 Stars!

From the minute you step in the office, you are made to feel like the most important person they know. Everyone is friendly and very accommodating. The agent, Candace, who I worked with, was very intuitive and took a personal interest in my wants. Never did I feel like they were just trying to get me to buy something. I think everyone can learn something about customer service and acknowledgment from The Raines Group.

Candace Caulkins is a fantastic realtor! We loved working with her. The entire experience with Candace and The Raines Group was seamless. They were always one step ahead, and we did not need to worry about anything throughout buying our new home and selling our old home. We would recommend Candace and The Raines Group to anyone!

Karla B and Candace C. Both are outstanding to work with. Would recommend. Both have several years of experience and it shows when you are getting ready to buy/sell a house.

My experience with the Raines Group was absolutely amazing. I’ve used other realtors in the past that were just ok, however, with the Raines group, everything was above and beyond my expectations. Karla Ballinger and Candace Caulkins assisted in every aspect of the sale and made things incredibly easy. I cannot wait to work with them again in the future!

Update: My girlfriend and I used Candace Caulkins when purchasing a new home. Candace is the BEST! She went above and beyond in every way imaginable as our realtor. She coordinated every step of our buying process making it as stress-free as possible. There is no doubt that we will be using Candace again in the future.

Entering into this unusual housing market, we were more than a little anxious to start our journey towards home ownership. Candace Caulkins was not only a steady presence who walked us through every step with professionalism and expert knowledge but also was a champion for our interests. From constant and clear communication to referrals for professional assistance in everything from moving, contracting and inspecting, Candace made sure we were getting the best service possible, which meant the world to us. Ultimately we ended up with a perfect first home that we would not have gotten without Candace and the rest of the Raines Group in our corner. We would highly recommend Candace to anyone looking for a realtor who will tailor their expertise for the client's home buying needs.

Many thanks to Karla Ballenger and Candace Caulkins for their outstanding customer service during our recent home purchase. They both provided excellent advice and helpful recommendations at every step along the way. It was truly a painless process. I highly recommend them to anyone looking for a quality realtor. Thank you both!!!

Candace Caulkins is an outstanding salesperson. I have run several sales teams in the past, and Candace would be invited to join any of them. Smart, aggressive, curious, and hardworking on behalf of her clients. Candace was willing to go above an beyond in a supply limited market. She understood what it would take to make a deal happen, clearly explained it to us, and negotiated fairly and aggressively at all stages of the transaction. We would recommend her to anyone buying or selling a home.

I worked closely with Candace Caulkins and the Raines Group team on the recent sale of my home. The service, advice and experience Candace brought to the table was invaluable in me securing a quick and satisfying sale. She went above and beyond to ensure my home presented well and the respective buyers were informed and satisfied throughout the process. I would highly recommend Candace and the team to anyone interested in buying or selling a home - you will not be disappointed!

Working with the Karla and Candace on our 2nd home purchase was great! Very professional and easy to work with. Highly recommend them for buying and selling!

Candace Caulkins was very professional & showed me exactly what I wanted in a home. I had to have Southern exposure, great location, perfect condition,
Open floor plan.

She listened very carefully. The home had Southern
Exposure, over looks a pond & wooded area. Beautiful
View from almost every window. Perfect condition,
Gorgeous wood floors, very open floor plan and
Great area. Most important five minutes to my
Daughters home, shopping, bank, & beauty salon.
Everything I was hoping to fine. Perfect home for me.

Candace is the Realtor you want to work with to help
You find fine your new home. it was the 2nd home she
Showed me. The 1st one was beautiful but more room than I needed. The 2nd home was perfect
& everything I wanted.

I had an amazing experience with the Raines group! I was a first time home buyer and I was very naive on the process. I worked with Karla and Candace and they were amazing. They were always available when I had questions and always took my concerns very seriously. Candace was very flexible and helpful when it came time to view homes. She made me feel comfortable, helped me every step of the way and always made me feel like she was there for whatever I needed. I honestly can’t put into words how great she was. The passion for what she does was extremely apparent and it made me that much more excited. If I had to do it all over again I would without doubt choose the Raines group again!!

During my journey to home ownership I worked with Candace Caulkins, who I would highly recommend. She was very patient with me and really listened to what I wanted and the type of home I was looking for. Whenever I called her if there was no answer, she would be calling my other line as I was leaving voicemail. She will make you feel like you are her only client. I never had to wait long periods of time for her to get back with me. She has always been very professional and well mannered, very respectful of the homes we viewed. When I was down, about not finding what I wanted she remained very encouraging, she told me "your home will come and it will be just right for you". She was right and through the closing process she was with me every step of the way. She is a wonderful and kind hearted person and she really cares about you as an individual, you can tell that its not just business for her but a passion.

What a fabulous experience we had working with Candace! We moved back to New Albany after six years in Atlanta and met Candace through an Open House she was hosting. We had an instant connection and she did not disappoint throughout our home selection process. She was attentive to our interests, patient with our time schedule coming from Atlanta, and extremely knowledgeable and consultative about the buying process. I would highly recommend working with The Raines Group - specifically Candace. First class experience and we absolutely are thrilled with our new home!

Candace and Karla are a dynamite team. They were both very helpful, and absolutely committed to making sure we got the home of our dreams. Candance was super responsive and very fast to schedule home views, which gave us a leg up for offers. They are both very adept in offers and negotiation.

I was so pleased with Karla and Candace and all the staff very professional and friendly made things run so smooth and removed a lot of stress from me. Not to mention they got top dollar for my house. # ONE TEAM !!!!!!!!!!

Monica Kessel worked with me to sell my parents home. I live two states away so had to do everything remote, and Monica could not have made it any easier on me. She managed many things including, contractors who were needed to clean out the home, and fix various things necessary to get the home in shape to sell. She also effectively marketed the home to the point that we received multiple offers. And finally, she helped me manage the ultimate buyer across the finish line. She is a total pro and I would work with her again. Thanks, Steve Silbaugh

I can't begin to say how wonderful my home buying experience was. Jenny Bilchak was a God send to me. I am recently divorced and had no idea what to do on my own. Jenny was with me every step of the way. Some days I would call her with doubts and questions that made no sense to me. Jenny was so patient to explain everything in terms that I could understand. I did not feel like I was in the dark and not knowing what to expect. Jenny worked with me for several months until we finally walked into what is now my new home and we looked at each other and said this is the one. Jenny then took me by my hand and lead me thru the process. I couldn't have done any of this without her. Jenny is not only a realtor but and genuine person that cares about you as a friend. I believe she has a bond with everyone she helps. I can not say enough about her. Jenny will forever be my agent as well as my friend. I am so grateful to have had her with me every step of the way. I will always recommend her to everyone that's looking to buy or sell their home. #1 agent in my book. I am so blessed to have had her and the best part is I have a new forever friend. Thank you Jenny for making this experience so great.

My husband and I reached out to Jennifer Popham while we considered a move to Columbus. We felt she would be a great fit for us based on her biography and all the positive reviews we had read about her. Jennifer was able to very quickly pick up on what we were looking for. She sent us several "coming soon" and pocket listings that we might be interested in. Her extensive knowledge about Columbus and all the different neighborhoods really helped us narrow down where we would potentially want to be. Jennifer is knowledgeable, professional, responsive, and personable, She was also thoughtful enough to bake us some of her famous cookies, which truly are some of the best cookies we've ever had! We highly recommend working with Jennifer if you're looking to buy a home in Columbus.

This is my first time buying a house. Monica was extremely professional and explained all my questions. I would recommend her for anyone

It was my first time buying a house and I was moving into Ohio from out of state. I was contacted by Monica and had the pleasure of working with her throughout the whole process. I had many questions and she was quick to respond and answer all of them. Whenever we completed a task, she explained the next steps we had to take in great detail. Since I was out of state, Monica even went out to the property during the home inspection and let me know the details during said inspection! I highly recommend Monica and The Raines Group if you're a first time home buyer. You will be amazed by their reliability and diligence!

Dominic Cassan was the best realtor! He did a great job helping my husband and I purchase our home. He is extremely kind and patient. Anytime we had concerns that something was not being addressed by our builder, Dom was there to follow up and make sure the job was completed in a timely manner. Thank you so much Dom!

Jenny is extremely knowledgeable and efficient. She helped us find a home and worked very hard from the onset thru closing. she is still assisting as this entire process was handled remotely and she was flawless. We strongly recommend Jenny as a Real Estate Professional!

Jenny has helped me with both buying and selling a home, and I recommend her to everyone I can. Her knowledge of the local market is immense, and she is able to provide reputable people to help you through every step of the home selling/buying process. She is experienced, always available to answer any question you may have, and makes the whole process as stress free as possible.

The Raines Group is wonderful to work with and incredibly generous with supporting community needs. As a non-profit Operations Manager I’ve been grateful for the relationship with The Raines Group for lending their moving trucks when needed for us to better serve our mission. Giving back to the community is ingrained in all they do. It’s always a pleasure to work with this outstanding team.

Dominic was a truly awesome, professional guy. This was my first time selling a house, and he made the whole process so easy. I hardly had to do anything. It sold for 25k over asking price the first day it was on the market, and I made twice as much as I had originally hoped for. I will absolutely be recommending him and his associates to anyone I know who needs a realtor.

Incredible buying experience from beginning to end! Thank you for making our move so much easier.

We cannot say enough about The Raines Group, and specifically TRG president, Stephanie Masterson. Stephanie seamlessly assisted us with selling our first home and buying our forever home. She is professional, punctual, responsive and knows her stuff! She genuinely cares about her clients, and makes you feel as if you are the only family she is working with. We strongly recommend The Raines Group-HER for all of your future real estate needs.

Nicole Ribich went above and beyond getting us to a successful final close on our condo. After many delays and roadblocks from the developer and a final walkthrough riddled with open issues, Nicole advocated for us when we were at the end of our rope. She arranged for the necessary documentation from the seller so we felt protected and were able to close on time. Nicole is the unique combination of a professional, tough, compassionate and knowledgeable realtor we were thankful we had working with us.

This was our first time buying a house, and Elia was able to assist us in buying our dream home even in the most difficult housing market. Right from the start, she spent time explaining the process in a way that was easy to understand. She was very professional and organized and was able to arrange showings for us on the same day. She was always available to respond to questions via e-mail, text or phone call. In addition, she was quite knowledgeable about the area (New Albany) but also Columbus and surrounding areas which was crucial in our decision-making process. She was very honest and would let us know if she felt a home was not right for us. We highly recommend Elia Hughes and greatly appreciate her hard work and time she put into helping us find the home that is a perfect fit for our needs.

Monica Kessel is fantastic! As first-time homebuyers, we had a million questions throughout the process. Monica is extremely responsive, patient, and knowledgeable. She guided us through an insane market until we finally found our dream home. We can’t recommend Monica enough, and will absolutely work with her again when the time comes!

Jami Blosel and the rest of The Raines Group provided an incredible experience when purchasing our first home. Jami was extremely helpful and knowledgeable guiding us through the process, and provided excellent advice and service. Would highly recommend others in the New Albany area (whether selling or buying) to go with Jami!

A friend used Jenny and later the same friend referred me to Jenny. I am very grateful. She took time to know my preferences in homes to add homes I may have missed to our tour list. When it came to submitting offers, she explained the market was tight but still supported me when I wanted to make risky offers (aka no appraisal gap coverage). She taught me the price tag of what I wanted vs what I could afford (my pre-approval max was more than I wanted to spend). When I leave my starter home, I'll contact Jenny again.

As a first time buyer she educated me, answered my 100 questions and walked me through this crazy market. She's an awesome communicator and was my biggest cheerleader. Highly recommend Jenny!

We feel very fortunate to have had Krista Lofthouse guide us in the purchase of our new Columbus home. Being a buyer in today’s market, and moving cross-country, is stressful and intimidating, but Krista made the process so easy, from start to finish. She was patient and knowledgeable as we toured numerous homes looking for “the one”. Our search area was pretty strict, but Krista was confident that we would find a home that was perfect for our needs. Her keen eye for details helped us envision the potential for each home. After touring our home, we made an offer at 6pm. By 10pm, after numerous negotiations, we had a signed contract that was below-asking price with contingencies, a rarity in this market. Krista never stopped advocating for us throughout the entire process. The team at the Raines Group were professional and kept us informed and organized so we could close without a hitch. We are so happy to call Columbus, OH home.

Lauren Childers was excellent to work with from start to finish. We started discussions almost 1 year prior to our actual move since I was a relocation and she continues to stay responsive and have patience for us through the whole process. She is personable and very professional and was extremely helpful as our 2nd pair of eyes and ears while looking at at houses virtually for us in order to determine when it made sense to make the 5 hour drive and new had to make fast decisions. I recommend everyone work with Lauren!

Nicole was very professional and quick to respond with any question or concern we had. We were able to find a home we loved very quickly thanks to her. She made the whole process very easy and as stress free as possible. We highly recommend her and this group of realtors!

I Loved Monica Kessel! Good communication, enthusiastic, & pro-active. Thanks for doing a great job!

My husband and I worked with Jenna Crowley for over a year in our search for the perfect home in New Albany and she was relentless in making sure we found the absolute perfect home. She was patient, unbelievably hard-working and dedicated to finding us our forever home. We were so thankful for how she hustled for us in getting us in early to several properties. She knew exactly what we wanted and did not waste our time with things she knew didn't match our expectations. We couldn't have asked for more from Jenna and now we have a home that we are incredibly happy with thanks to her hard work! Thank you Jenna and The Raines Group!

Lauren Childers & Krista Lofthouse went above & beyond in every aspect of selling my home. From researching comps, staging the house, coordinating carpet installation, item moving/storage logistics to the actual sale of the house. Every question I had was answered in a timely manor and for every challenge, they found a solution! I am extremely happy with my service. Thank you Lauren & Krista! Excellent Customer Service. Highly Recommended...A+ 5 out of 5!

This is our second time working with Karla Ballenger. I recommend her without reservation and will definitely use her again in the future!

Candace and team did an amazing job selling our home. So very knowledgeable and professional. If you're looking to sell your home call Candace at the Raines Group, she will sell your home quickly and for top dollar.

Krista Lofthouse was amazing! She was highly knowledgable about the are, exceptionally professional, and 100% accessible day/night throughout the entirety of the process. We have worked with a number of agents over the years, and Krista outshone them all. Highly recommended!

Jami Blosel was an amazing realtor who helped us sell our house and find a new great home. She made the experience seamless at time when we had so many balls in the air. I highly recommend Jami as a realtor and her team at the Raines Group.

My husband and I felt very fortunate to have Monica Kessel guide us through selling our home and purchasing our new condo. After living in a home for 25 years, moving to a new condo seemed overwhelming and Monica did an excellent job in providing us with resources to make the move a smooth transition. Monica is professional, punctual, and knowledgeable. Her eye to detail was a plus in staging our home and in doing a walk through at our new condo. Monica knows the complicated selling and purchasing process and explains it very understandable to you as the client. She genuinely cares about you and makes you feel that she will always have your best interest. I was so thrilled by Monica’s performance, that I recommended a neighbor/friend to use her as her realtor. In the future, if I am in the market to sell or purchase a new home, I will definitely call on Monica Kessel for assistance.

Jami Taylor Blosel and Sandy Raines are just great! They are detail-oriented, know the right answers to all of our questions up front and are so pleasant! Selling a home is an emotional and stressful process for most, and their understanding and compassion is so evident - not only that, it's important to make sure all of the steps in the process are done properly to get the best outcome. At the end of the day that's exactly what Jami and Sandy did. We sold our home very quickly, for the price it was worth and with an efficient and clear process. Thank you!

Took advantage of Raines Group customer benefits by borrowing a moving truck. Very well thought out process, huge value, and Jenifer was not only proficient she was a pleasure to work with.

We would recommend Elia Hughes!!! She was so fabulous to work with. So detail oriented, wonderful communicator and sold our home in 1 day. Can't say enough good about her and the entire Raines team. Thank you for all your hard work!!!

As first time home buyers, Jennifer Popham and The Raines Group provided us the personal support and expertise we needed to navigate a complex market and find a home that was exactly what we were looking for and more. We felt that Jennifer was invested in our experience and committed to helping us find the best home possible. She was flexible and always willing to quickly show us listings that may fit within our desired specifications. After going in contract, Jennifer continued to go above and beyond to ensure a buttoned up process and that everything finished properly. Overall, we felt cared for and prioritized through the whole process and would highly recommend Jennifer and The Raines Group in the search of your next home.

***STRONGLY RECOMMEND THIS GROUP***

Karla B. was extremely detailed, thorough and a delight to work with! Her precision and execution was top notch with a first class experience holistically throughout the entire process.

Stephanie and the entire team at The Raines Group are best in class - they took great care of us every step of the way and the result was a wildly successful sale. Stephanie was also diligent in taking great care of the buyers assuring them a great home and a smooth transition, truly a reflection of client first. 11/10 would recommend.

The Raines group gets it done! Very professional to work with and they handle everything! The systems and people they have on their team are top notch! Highly recommend!

Lauren Childers & Krista Lofthouse went above & beyond in every aspect of selling my home. From researching comps, staging the house, coordinating carpet installation, item moving/storage logistics to the actual sale of the house. Every question I had was answered in a timely manor and for every challenge, they found a solution! I am extremely happy with my service. Thank you Lauren & Krista!

Excellent Customer Service.

Highly Recommended...A+

5 out of 5!

Jean-Luc is absolutely wonderful to work with. It’s like having a friend on the “inside” working for you. He really cares about his clients as well as the community. I would recommend him over and over again! He went above and beyond to find our family the PERFECT home!

Great experience throughout. Our realtor Jenny was attentive, knowledgeable and helpful and got us through this tough market to close on our home.

Jami and the Raines Group Team are the most professional team I have worked with in the residential space. Handled all the details, drove the market price and closed us with several outside issues that they handled in stride. Can’t recommend them highly enough.

Loved working with Jamie from the Raines group. She was patient, on top of things and professional. She was always available for guidance throughout our buying process. The Raines group overall provided us with organized support and guidance throughout the process, they were always available with support and reassurance. Highly recommend and a pleasure to work with.

We worked directly with Candace and she was phenomenal! We were first time home buyers with many questions, requirements, the list goes on and on. Candace answered each and every question we had and always made herself available to see homes no matter the day or time of week. After a short time we found our perfect home!

Karla did an excellent job explaining the process, staging our house and even sold our house before it went to market! We highly recommend Karla Ballenger and the Raines Group.

Krista is a dream to work with. Her communication skills are outstanding. She kept us informed without overwhelming us with info. She is a perfect blend of professionalism & friendliness. The sale of our home was not an easy one, nor a highly profitable for her, but she hung in there & encouraged us until the sale was finally final. I would definitely work with her again & highly recommend her to you.

We were blessed to work with Elia on the sale of our home. She was professional, knowledgable, and transparent. We were wowed by the level of detail, organization and communication that Elia and the team provided. The experience was outstanding and we can't say enough positive things about Elia and the entire team! THANK YOU!

They do a fantastic job!

Jami Blosel was our realtor when we sold our home and represented us when we bought our new home. She also sold my mother’s condo when she had to make an unplanned move to assisted living. Jami is quick, thorough, efficient, accurate and very knowledgeable about everything related to her profession. She was also very kind and compassionate when a sudden change in my mother’s health caused us to have to put her home on the market. Jami knew how to handle the delicate balance of selling her home quickly and showing sensitivity to the pain I was experiencing during that time. We will continue to recommend her and encourage her to use us as a reference whenever needed.

Jenna was a pleasure to work with. She was extremely attentive and always willing to answer any questions we had. Given the competitive market in Columbus, she was terrific at setting up showings on short notice so that we could find our perfect home. Would highly recommend.

We've been lucky to work with Jenna Crowley on two occasions—buying and selling a home. Her market insights, strategic thinking and level-headedness were huge assets on both transactions. Real estate deals aren't for the faint of heart—Jenna is the partner—and advocate—you want in your corner.

The Raines group is the cream of the crop when it comes to real estate. Marian Halliday has handled numerous deals with us through the years and she is the very best...professional, dedicated and the hardest working broker I know! Marian and the Raines Group get 5 stars ++++!

We truly wish everyone is lucky enough to have Jenny Bilchak as their realtor when buying a home! She doesn't pressure you into buying a home if it's not "the one", she is honest about what is needed for a winning offer in such a competitive market, and she is with you, answers in hand, through the entire home-buying process. If you don't have a realtor yet, look no further!

Elia Hughes, Sandy Raines and the rest of the Raines Group team were outstanding to partner with for the sale of our New Albany home. All very professional, resourceful and truly cared about helping us achieve our personal goals. Especially Elia! Always accessible, friendly and respectful, great in communication, very honest and transparent and always offering her professional opinion. Her professionalism and knowledge about the real estate market is superb and she knows how to deliver!!! Highly recommend working with Elia Hughes!!!!

Jean-luc and William Ryan helped us with getting our new home and we couldn’t be happier with their expertise! Jean-luc made sure to talk with us about what we hoped for in the home/area we lived in Columbus and gave a suggestion of what part of town would fit. Which ended up a perfect spot ☺️ He knew the style of home and feel we wanted and made sure that we felt heard. When he had to step away for a week he paired us with William; who was also an amazing realtor! He was a great fit to help us while Jean-luc was out of town. William made sure to talk to us about what worked and what didn’t when we viewed a home and I really appreciated him taking the time to note what was important to us. William was willing to even to a loom at last minute home that caught our eye and immediately we knew that home was the one. William and Jean-luc were helpful the whole way answering random questions and helping us secure our new home. We are thankful to have found them!! The Raines Group has a moving truck and that helped us get out of old home and move into our new home without the extra cost. Which helped us a ton. Not only are the people there for you, but they make sure to help you before/after your home is sold.

We were blessed to work with Krista Lofthouse at the Raines Group to find our new home in New Albany. Krista was patient and never wavered from her goal of helping us find just the right home. She was willing to spend the time necessary to help us look at a variety of homes in the greater Columbus area. She was attentive, kind, knowledgable, and provided excellent communication. Krista was our advocate in our search for a new home and became a family friend through the process. What more can we ask for? It was an excellent experience for our family.

Monica Kessel was absolutely wonderful to work with for our first home buying experience! My husband and I met her when we went to an open house to start our search and shortly after, we began working with her. Monica was extremely helpful and patient, explaining everything to us throughout the process of buying a home. She was there every step during the process and available any time we had a question or saw a house we were interested in. We are so glad to have found the most ideal home and are thankful for all of Monica's hard work!

Hi, Raines thank you very much for the great job you did for me and family for making me have my own house in Columbus Ohio. may God bless you and give you a long life. You did a great job, Wish you a good luck.

The Raines Group and our realtor Andy Wirt were so helpful in our effort to find our next family home. They understood our values - great communication and customer service - we really felt like part of the family! We are looking forward to selling our home with them as well!

They are very dedicated hardworking professionals!!

I have used The Raines Group twice now. Once when buying my condo and then again just recently when I sold it. This was a great experience. Stephanie Miggo is my realtor with The Raines Group and she did a wonderful job. All of the Team members that I dealt with during all aspects of my purchase and sale were very helpful and I would recommend them to anyone. Excellent job!!

Andy Wirt and team are wonderful. They are very professional, extremely helpful and well organized. The extra services they provided made the entire process easier for us. We had our offer in days of listing!!! HIGHLY recommended!! Thank you so much Andy!

Must give props to Sandy and the gang for great client retention. We used Darcie Barton for selling an old and buying our new home and would use nobody else. Love all the goodies that keep coming as a past customer throughout the year to keep the agency top of mind. Top notch all the way!

Jean-Luc Grand-Pierre provides excellent customer service, he's personable, and a highly qualified professional. He continues to be accessible even though we sold and bought a home from him in October, 2016. Additionally, the entire Raines Group is simply amazing! The services they provide to their clients are unmatched. For example, the opportunity to use their moving truck, tables, power washer, and other items makes the transition to a new home a much more pleasant process.

Karla was instrumental in helping us sell our home and purchase a new one. She was always available to talk, very responsive to communications and shared her wealth of knowledge of the process with us. This was our first experience with selling a home and she walked us through everything step by step. She made life a lot easier for my husband and I given that I was 8 months pregnant when we went into contract and made sure that there was no unnecessary stress we had to deal with. Would definitely recommend and work with in the future!

The Raines Group is a GREAT team to work with. They have top notch skill and will get your house sold or bought!

Expertise. I’ve both sold and bought a home with Tye Raines Group.

Great real estate team! Very impressive! Thank you!

Stephanie and team did a great job in my home purchase. Very helpful and professional.

I love the Raines Group! They are an absolute dream to work with. They have an excellent reputation as a hardworking and organized real estate team in central Ohio, and they absolutely live up to the hype! I would recommend them 100 out 100 times to anyone looking to buy or sell in central Ohio.

My husband and I had an excellent experience working with The Raines Group while buying our first home. Renee and the team were fantastic at answering all of our questions quickly and they have exceptional knowledge of the market. They made the process very easy. We highly recommend working with them!

Andy Wirt and the team at The Raines Group were great to work with. We were always well informed on the process and what to expect next. Highly recommend their services.

They were wonderful! A very professional, well-organized team that took care of our every need. Being first-time homebuyers, we had a lot of questions and concerns regarding the entire process, but the help and support we received along the way made everything seem simple and understandable. I would recommend them to anyone buying a home, just terrific!

Selling a house, especially your first, can be a daunting experience. Sandy and agent, Karla Ballenger were incredible. Their confidence in their knowledge of the market led me to a different strategy than I had initially proposed; a successful one. They guided me, and coaxed me when I was doubtful. They helped me sell MY house for MY situation and needs, not in a cookie cutter manner. Extremely professional, yet personal. I can't imagine I would have gotten the same time and consideration from anyone else.

Their resources are impeccable. They impressed me from beginning to end. I interviewed a number of realtors. I made the right decision.

What a marvelous community service The Raines Group provides as it loans its great truck for charitable projects! Recently, the Helping Hands club (a group of New Albany Elementary students) sponsored a garage sale to benefit the New Albany Elementary Eagle Enrichment Program. The Raines Group generously provided the truck for 24 hours so the group could collect all the items, get them to the school for the garage sale, and deliver unsold items to Goodwill. It was SUCH a life-safer to all concerned! THANK YOU, Raines Group!

You're the best!

The Raines Group has a process and a philosophy that is heads and tails above all the other realtors in my area. They're better at marketing, better at pricing, better at negotiation, better at staging than anyone we've seen. Using anyone else will cost you time and money. They sold our house in under 45 days, for significantly more money than any other home on our street, even helping to work through an appraisal that didn't meet the purchase price. Fantastic experience with them - in particular, Darcie Barton, Marian Halliday and Sandy. Thank you Raines Team!

Working with Agent Darcie Barton and the Raines Group to sell our house and purchase a new one was the quintessential customer experience. Darcie was able to give us essential strategic advice to optimize the entire process. Literally everything she predicted and promised occurred in short order. The team at the Raines Group were masters of effective communication and every single member of the team lived up to the standard of excellence that our agent set and delivered on over and over again. They worked very hard to make the process easy for my family and I and the results were well beyond my expectations. I've been through the process of selling and buying a home several times before and continue to be amazed and appreciative of the professionalism, service, and sincere passion that our agent Darcie Barton and the team at the Raines Group demonstrated every step of the way.

Worked with Darcie Ross Barton to sell our home and purchase a new home. We bought a brand new build and Darcie's advice, expertise and knowledge were invaluable. If you are building a new home it is so important to have a realtor (we wish we had known this when we built our first home several years ago) on your side. I can't stress enough how valuable she was!

Sandy and the Raines Group - from 1 - 5 they are a 10. Stellar agents who know the market and put the needs of their clients first. They go above and beyond. Do not hesitate to give them a call for your real estate needs!

I'm a local agent who just completed my first deal with this group (Andy Wirt, listing agent) and couldn't have been more pleased with the professionalism and cooperation coming from the "other side" of the transaction. I look forward to being able to work with their team again.

Karla Ballenger was an amazing partner in the sale of our home. Her understanding of the market and the proper staging of our home allowed us exceed our expectations when it came to the sale. I have already recommended Karla and the Raines Group to friends and will continue to do so. They are truly pros at what they do!

Andy Wirt thank you for all you did to make the sale of our house so easy. All in less than a week (four days) we talked to you, signed, had pictures, listed and sold in less than a day (hours).

You truly were a blessing Andre thank God for you and Raines Realty.. �

Stash and Ginni

We appreciate all of the help of the Raines Group, and specifically Jenna, in buying our home! It was a tough process in this market, and we always had excellent communication and help from Jenna!

Jami Blosel is one of the most incredible professionals I have ever worked with. Five stars is not enough to give and show the appreciation I have for her and her team at The Raines Group. Jami worked with Sandy Raines to sell my home, and in a matter of days we already had a buyer. The selling process was seamless. Jami took care of everything. She was efficient, responsive, and thorough. I could not imagine having a better experience working with anyone else. I’m currently working with Jami on purchasing my next home and she has been working nonstop helping me obtain my forever home. I truly appreciate Jami, Sandy, and the entire Raines Group team for all they have done and are currently doing for my husband and I. We are so lucky to have this level of professionalism and experience in our community.

I can't speak highly enough of The Raines Group. Our realtor, Karla Ballenger, was incredibly sharp, organized and knew what changes to make and how to stage to sell fast for the most money. We sold our house on the first day to the first showing... enough said. Highly recommended!

Jami Blosel is an amazing realtor and we had the best experience with her and the team at The Raines Group! I would recommend to anyone moving to the Columbus area to reach out and use this group - ask for Jami - she was the BEST!

Jean-Luc was amazing to work with. He is incredibly knowledgeable in all areas of the real estate market. He searched for months with my wife and I and was able to secure us our perfect home before it even hit the market. He is dedicated, honest, talented and very professional. He took time to answer all questions and helped us with every section of this transaction. I will be recommending him to everyone I know! Keep up the great work!

Just bought a home and had Steve Simonetti as my buying agent from The Raines Group. He did fantastic work and was extremely motivated to find me the right home. Not only was he friendly and helpful, but he really went the extra mile to make sure it felt like I was taken care of. This was my first home and he walked me through the entire process step by step. I'm very grateful to have worked with him and will absolutely be working with him again in the future should I ever move!

Jean-Luc is absolutely wonderful to work with. It’s like having a friend on the “inside” working for you. He really cares about his clients as well as the community. He worked hard to find our family the PERFECT home, and we couldn’t be more grateful:)

The Raines Group was phenomenal. We worked with Jenna and could not be more satisfied with the service she provided. We are first time buyers and she made the process effortless. We can't recommend her and the Raines Group enough! They are excellent

We worked with Emily Benedict and she (and her team) was absolutely amazing!! She took the time to listen to what we were looking for and went above and beyond to help us find exactly what we wanted. She was very prompt in answering all our questions in a way that we were able to understand…. And as first time home buyers we had a ton of questions! I would highly recommend her to anyone looking for a realtor!! You just can’t go wrong!!!

Our buying/selling experience with Jami was simply incredible! A true professional in her field, Jami did an excellent job of communicating throughout the process. She answered questions promptly, followed up regularly and demonstrated preparedness in every situation. Additionally, Jami’s innate kindness, honesty and overall respectful nature makes her an extra special, well-rounded individual and solid choice in business. A cut above the rest! I would recommend Jami to anyone looking for their best home buying and/or selling experience!

Working with Emily Benedict and Raines has been such an easy and stress free experience. Not only do they help you answer all your questions quickly, but they also have extremely helpful resources and great relationships with lenders and inspection companies. They truly dedicated their efforts to working for you and your family.

We had a great experience using The Raines Group. I would recommend them to anyone, and will absolutely be working with them in the future!

I am so glad we used The Raines Group for selling our house. We have used many other companies in the past and this has been the best experience we have had so far. Jami was so easy to work with and never pushy. At times I felt that she was more of a friend then my realtor. She reached out and offered to help me multiple times and even showed up early to help me clean and put things away! Justin also did an amazing job staging our house. First impressions are everything and I'm so glad we paid extra for the staging. I strongly believe that we were able to sell our house so fast (less than 24hrs with 4 offers!) due to Justin's talent and keen eye for making the place look beautiful.
I would highly recommend The Raines Group and using Jami as your realtor!

Wonderful experience! Professional and always available to answer questions. Communication was superb.

Jami was great to work with during this process. She did everything to make the sale and closing of our condo as smooth as she could. Jami was readily available to discuss any questions we had and quickly responded to emails or texts. I would definitely work with her again.

Great experience! So many resources! Thanks for all your help. Couldn’t be happier with the process and outcome.

My fiancé and I worked with Krista Lofthouse on the purchase of our first home. Krista’s performance as our realtor went above and beyond what we thought we should expect. She was incredibly responsive and was available to us anytime we had a question. She took the time to really get to know us and was very in tune to what we desired in a home. She was supportive when we felt that a property was not right for us and was excited right along side us when we found a home that we loved. It was very clear that Krista was not there to sell us a house. Instead, she was there to assist in finding the perfect home for us.

It was abundantly clear throughout our entire experience with Krista that she takes great pride in her work and enjoys it immensely. Even after we had signed for the house, she would check in on us via text to ask how our our move had gone and how we were enjoying our new home. Working with Krista gave us the sense that we had not hired a realtor, but rather we had an old family friend who just happened to be very knowledgeable about real estate helping us along.

Working with Avery & Elia was a wonderful & easy process. They were very timely in getting back to us, & thorough communication back & forth w/ buyers agent. We wouldn’t have listed with anyone else. Selling a home can be stressful but w/ Avery, Elia & the rest of the Raines group our sale was smooth. If you are looking to buy or sell I highly recommend you call Avery & Elia, you won’t be disappointed. Thanks Avery & Elia, wish you both much success.

We highly recommend Karla Ballenger and the team at Sandy Raines. Karla's market perspective and real estate savvy helped us list and sell our home well above our initial asking price. Another area where we found Karla helpful was in staging and pictures. She helped us declutter and present our home in the best condition for a new buyer.

If you are looking for a realtor who can execute and knows the business. Karla is your Rockstar!

Have gone out of their way to help in every way possible! Jenny has been amazing!!!

Stephanie at the Raines Group was an absolute lifesaver for us. We used Stephanie to find a house when we moved to Dublin a year ago from out of state. The flexibility and time she invested in helping us find a place quickly was phenomenal. This year we found ourselves faced with another out of state relocation and did not even think twice about who we wanted as our realtor. Once again, Stephanie and the Raines group did not disappoint. They helped us take care of what needed to be done to get the house listed quickly, and sold this house in two days with multiple offers. Highly recommend to anyone looking for a realtor who will go the extra mile for you!

Nicole Ribich, and the Raines team are very professional, and expedient with real estate matters. It i easy to recommend this team to those seeking to buy a new home, or selling an existing home.

The Raines Group, specifically Sandy Raines and Jami Blosel, were excellent; both personally and professionally. Jami specifically worked long hours seven days a week helping us. They provided great insight into what we needed to do in preparation of putting our home on the market, they helped us every step of the way with their advice, their recommended contractors, their photographers and marketing team, their staging team, and by rolling up their sleeves and helping in every way they could. While a lot of work for us and them, we ended up with multiple offers at and above our asking price in the first 48 hours it was listed. Our experience with The Raines Group was substantially better and unlike all of our past experiences selling prior homes. This team is outstanding in every dimension and a group we would strongly recommend.

Thank you!
Jim and Stephanie Brennan

We just purchased our first home. Our realtor was Emily Benedict! Before we contacted her, I read her profile and it seemed that she was a very knowledgeable realtor, and I was not wrong. On our first meeting, she answered all of our questions and gave us confidence to decide to work with her. She was always responsive and available through the whole buying process which it is not an easy one if it is your first time purchasing a house. Also, she provide us with a lot of resources, expertise and advise when it came on preparing an offer. Our offer was so good that it got accepted and the house never went in the market. As my husband said on our closing date “ Emily had all the answers to all of our questions as soon as we asked them”. For sure we recommend Emily and the Raines Group as they are very professional, knowledgeable, and team-oriented. Thank you very much Emily for making our experience of buying our first home not stressful at all. Gaby & Jose

We worked with Nicole Ribich to buy our new home and sell our old home. She went above and beyond in helping us every step of the way. She was very responsive to all of needs and questions and instrumental in guiding us in this process. Her patience is one of her greatest strengths. It took us almost 2 years to find our dream home but she remained so calm and good-natured throughout the entire journey. I have recommended her to my family, friends and neighbors because she has truly made the buying/selling process much less stressful with her professional guidance and sweet personality.

Highly recommend The Raines Group. Our realtor, Marian, was knowledgeable and organized. She provided us with excellent advise to prepare our home for sale; she staged it to optimize its features. She was very patient as we asked questions, and kept us updated throughout the entire process.

Total Concierge Experience . Elia Hughes took care of every detail . Would highly recommend The Raines Group .

Marian Halliday exceeding any an all expectations. She is the consummate professional. I was amazed at her attention to detail, which is the reason my home sold so quickly with multiple offers. Any issue that arose was immediately met with a solution. I have bought and sold many homes. This was the easiest and most stress free experience. I recommend Marian Halliday and the Raines group with every confidence.

Jenna was a pleasure to work with. She was extremely attentive and always willing to answer any questions we had. Given the competitive market in Columbus, she was terrific at setting up showings on short notice so that we could find our perfect home. Would highly recommend.

I cannot recommend the Raines Group highly enough! Our agent Jenna Crowley and her team have provided us with the best experience both buying and selling a home. All team members were extremely professional, friendly, and responsive. Jenna and her team did an amazing job marketing our home, which provided maximum exposure to potential buyers and ultimately resulted in multiple offers. My husband and I were pleased and excited given the overwhelming interest of potential buyers and the offers that we were able to consider. The overwhelming positive response in regard to listing our home was the direct result of Jenna and her team's hard work. In addition, Jenna invested a great deal of time finding us the perfect home. My husband and I truly felt that Jenna and her team had our best interest in mind and worked hard to meet all of our needs and provide us with the best opportunities both buying and selling. We could not have been happier with our experience and are pleased to endorse Jenna Crowley and the Raines Group!

Jenny is hands down the best thing that could have happened to us in the process of buying our first home. She was so supportive and with us every step of the way. Anyone would be lucky to have her as a realtor!!

Krista was amazing to work with. She consistently went above and beyond when it came to selling our home. She prepped, staged and got us an offer the day we listed. I would not hesitate to use her and the Raines Group again!

We worked with Krista Lofthouse to purchase a new home and sell our current home. She was INCREDIBLE! Krista was super knowledgeable and responsive, helping us navigate all the details of the process. I always felt like she was our advocate, and she helped us to understand some complicated arrangements related to our purchase & sale to ensure we were making the right decision. She and the entire Raines Group team were amazingly responsive, helping us to stage, photograph, list & sell our home quickly and efficiently. I cannot recommend Krista and The Raines Group enough for their professionalism and efficiency.

The Raines Group was an amazing group of realtors that helped me and my fiancé into our dream home! The personal support from Justin Werner and his team allowed us to make the home buying process really easy. He understood exactly what we were looking for in a home and were able to match all of our wants/needs. From staging/selling our condo to always being on call to answer any questions, I highly recommend this team of professionals and Justin Werner if you are in the market for a new home!

Jenny is not only very professional but also relational. I am so impressed by her commitment to understanding the local market and real estate in general. She is also well versed in local business and culture. She is connected to a strong team that backs her up to help with every step of the buy/sell process, and most importantly, she is a person of integrity! I highly recommend Jenny for your residential real estate transactions.

The best selling experience ever! Everyone was so supportive, especially Jean-Luc.

Nicole was awesome and made the process super seamless :)

This is the third house I’ve sold with Karla and she’s the only realtor I’d turn to for my needs. She knows what she’s doing and always gives us the best most honest advice.

Jenna was amazing to work with. She was organizing and extremely responsive. She made the process, from start to finish, enjoyable and stress-free. I couldn't have had a more positive experience!

It’s not everyday that you meet your realtor for the first time and in less than 24 hours she writes an amazing offer and you go into contract on a new house! Lauren and I weren’t looking for a new house when we found this one. We didn’t put multiple offers in on other homes only to lose out on a crazy bidding war. WE. GOT. REALLY. LUCKY! Kim Comisar made that process 1000x’s easier!! The last 60 days have been a whirlwind of emotions but we couldn’t imagine having a better realtor or FRIEND along the way! Anyone looking to buy or sell their home, PLEASE reach out to Kim Comisar - The Raines Group!!! ???????

I'd like to let you know that working with Emily Benedict recently in selling our home in Powell, was a wonderful experience. It started from the day my wife and I met her on a virtual Zoom call discussing the property. Emily was very thorough, listen to our concerns and really made us feel comfortable about listing our home with The Raines Group. I was taking on a new position with a company out of state and we knew we wouldn't home much during this process. She explained the services she would provide, from putting up the sign, to the closing, very detailed. I'll say this I was slightly skeptical because we've moved many times and sold many houses and we never expected any realestate agent to give the service Emily gave us. She was there to do the Open House, water plants, be sure the house was cleaned, etc..... We can not thank her enough for everything she did to make this sale on our house the smoothest of any, as well pleasant throughout the entire process. Our words really can't express how we feel about her as our agent, and what she did for us throughout the listing, open houses and closing. We would recommend Emily Benedict to anyone looking to list their house, one awesome experience from start to end, we truly appreciate everything she did, thank you.

My wife and I have now sold two homes and purchased two homes with Karla Ballenger of The Raines Group. Each time, the service and attention to detail has been amazing. Even after the transaction has closed, Karla remains committed to helping, in all ways possible, to make the entire transition seamless. If you are looking to buy or sell (or both) in central Ohio, we highly recommend Karla.

Jami Blosel is a terrific real estate executive and provided exceptional service. She is professional, resourceful and receives our highest recommendation.

Nicole is so sincere, energetic & a real pleasure to work with. She absolutely understands the market & how to help you get the most out of your home sale. My wife & I wholeheartedly recommend Nicole & when we are ready to make another purchase, we will be contacting Nicole.

This is a group to recommend highly. The team was very professional and helpful but not overbearing in the process. Jami had a wonderful calming effect from start to finish. We truly appreciated that.

We had a wonderful experience working with Nicole Ribich while purchasing and selling our house. She did a fantastic job following through on commitments, paying attention to the details as well as being very professional and personable. We would highly recommend working with Nicole.

I am so glad we used The Raines Group for selling our house. We have used many other companies in the past and this has been the best experience we have had so far. Jami was so easy to work with and never pushy. At times I felt that she was more of a friend then my realtor. She reached out and offered to help me multiple times and even showed up early to help me clean and put things away! Justin also did an amazing job staging our house. First impressions are everything and I'm so glad we paid extra for the staging. I strongly believe that we were able to sell our house so fast (less than 24hrs with 4 offers!) due to Justin's talent and keen eye for making the place look beautiful. I would highly recommend The Raines Group and using Jami as your realtor!

Karla and entire Raines Group Team were a pleasure to work with during the listing and sell of our home of 21+ years. After all these years, no surprise, we became very attached emotionally to our family home - so many memories. Karla was very patient and helped us throughout the process to not only sell our home quickly but found a young family that hopefully will enjoy raising their family in our home as we did.

Karla and Sandy did a great job from advising us on how to get our home ready to helping us navigate multiple offers that resulted in a fast sale. They know their stuff!

We had the most amazing experience with Raines Group! Stephanie and Jenny were both so incredibly helpful and patient throughout our entire process. Jenny was always available to answer any questions that we had and always made the time to go see a house as quickly as possible, as houses were selling very quickly. She’s incredibly knowledgeable and brings multiple perspectives to the process. We couldn’t have asked for better!

Steve was a great realtor partner to walk me through my first home buying experience! I appreciate his transparency, honesty and guidance through out the process. I could always count on him to follow up when necessary and I trusted he was doing everything he could to close on time! It was really an experience to start this process in the beginning of the pandemic situation but Steve was professional and courteous to safety precautions. I couldn't believe how easy Steve made it! Thanks again and I love my new place!

Great organization. Jami Blosel was fantastic as our agent. Provided great guidance getting our home ready to be sold and kept us informed during the selling and closing process. Then did another outstanding job getting us into our new home. You can't go wrong using Jami and The Raines Group.

Lindy Ramsey was great! She stuck it out with us through the ups and downs of buying our first home. I will definitely recommend you to everyone we know! Thanks again!

We had a great experience with Karla Ballenger and Candace Caulkins - they are fantastic!

The Raines Group-HER was amazing! Candace took the time to get to know our family to make sure we found the perfect home for us. She was there every step of the way and answered all of our questions. Even after we bought the house, The Raines Group helped us move by allowing us to use their box truck. Thank you so much for everything you have done for us!

Look no further, you’ve found the right group for your home buying experience!

I had a wonderful first time home buying experience specifically because of the hard work and effort put forth by Jenny. She went above and beyond to help me find the perfect home to meet my rather specific wants and needs! She took the time to show me around the city so I could make a more informed decision about where to buy! The whole process was very new to me and she was so kind and patient walking me through every step. Once in contract, she had recommendations for inspectors that did a wonderful job and made the process go by so smoothly! She helped me with the final walk through and ever since moving in has had great recommendations for locksmiths, veterinarians, and the list goes on!

Thank you so much for such an amazing home buying experience, Jenny!

Working with the Karla and Candace on our 2nd home purchase was great! Very professional and easy to work with. Highly recommend them for buying and selling!

I had an amazing experience with the Raines group! I was a first time home buyer and I was very naive on the process. I worked with Karla and Candace and they were amazing. They were always available when I had questions and always took my concerns very seriously. Candace was very flexible and helpful when it came time to view homes. She made me feel comfortable, helped me every step of the way and always made me feel like she was there for whatever I needed. I honestly can’t put into words how great she was. The passion for what she does was extremely apparent and it made me that much more excited. If I had to do it all over again I would with out doubt choose the Raines group again!!

Jenny Bilchak was fantastic. She was incredibly responsive and attentive and helped us out at every step of the process on both the sell and buy sides of our transactions. The resources that the Raines Group brings to the table are fabulous -- referrals on movers, painters, cleaning companies, and much more. Jenny and Raines made what we expected to be a stressful and tiresome time into a pleasant cakewalk. We highly recommend both Jenny and Raines to all buyers and sellers in the Central Ohio marketplace.

We couldn't be happier with our realtor, Nicole Ribich and The Raines Group. The advice and guidance from our realtor throughout the process made the sell of our home less stressful during the quarantine for Covid-19. Nicole was always available for our questions and concerns, and the follow up in the office by Chris Hart was very timely and professional. We feel this transaction couldn't have been made any easier or faster! Thank you Nicole and everyone at The Raines Group for a very professional, seamless transaction.

Loved working with Angela for the purchase of my property! The whole team is so responsive and communication was wonderful. Definitely would recommend the group for your next purchase or sale.

Stephanie and her team were an amazing resource for us finding the perfect home for our family in New Albany. I was particularly impressed with Stephanie’s knowledge of the market, professionalism and empathy handling our home purchase during the COVID pandemic. I highly recommend The Raines Group for the sale or purchase of your home in the Columbus area.

Emily has restored our appreciation for realtors. We have relocated/moved five times over the last twenty years and have had mediocre experiences with each sale/purchase of our homes. Emily listens and has gone above and beyond our expectations. The Raines Team of professionals seemed to be one step ahead, attentive to details and accommodating to our needs. Our home sold with accepted pending offer the first day on the LMS. We highly recommend Emily Benedict of the Raines Group. Thanks again to Sandy and the Raines Group Team for an awesome experience with selling our home!

Your entire team made buying our first home a great experience! Jean-Luc worked within our budget to get us the house that we were looking for. Thank you!

Whole group was great, especially Jami Blosel who helped us find a fantastic home and answered our millions of questions along the way. As a first time home buyer, it was great to have someone who was knowledgable and patient throughout the whole process. The group made every step of the process easy and straightforward.

"Our experience with The Raines Group is the true meaning of a 'group' effort. They made listing and selling our home an extremely pleasant and seamless journey!!! We highly recommend them to all!!!"

Elia Hughes was our agent and she did a phenomenal job finding a home for us that met our needs and within our price range. She is extremely professional and on top of things, and made the experience a good one for us.

We had the pleasure of working with Renee Mougin during our house hunting process. We are moving from out of state and Renee kept us up to date with listings, had a full day of house visits while we were in town, and made the house buying process seamless for us. We are very appreciative of Renee's assistance and expertise throughout the entire process.

Jenny Bilchak of The Raines Group is an absolute professional. She was able to not only find us a house, she found us a home. Jenny took the time to research all of our wants and needs, she was always timely in her correspondence, and was patient with us in our decision making. She made the process of buying a home an enjoyable experience and my wife and I highly recommend Jenny Bilchak when looking to buy or sell your home.

We were first-time homebuyers and moving into the area from out of state, so finding a knowledgeable, reliable, and outgoing real estate agent was very important to us. We were blown away by Renee Mougin's work throughout the entire process! She promptly responded to our emails and calls, set up showings when we decided to pop into town at the last-minute, talked us through the entire process, and negotiated with the selling agent to get us exactly what we wanted. Couldn't have been more satisfied!

We worked with Jenny at The Raines Group. She went above and beyond to help us find our home. She setup specific searches to ensure we got MLS listings as soon as they were posted or contacted sellers agents the second we asked to see the homes. She ensured we were first into viewings and walked us through the home for everything we should be looking for. She made us comfortable while looking at potential homes to speak freely about them so that she could tailor her search for us if we did not put an offer on that property. She worked extremely hard at learning what we wanted in our home and delivered! She worked around the clock to negotiate to get a deal done for our home and couldn't be happier about it! Once in contract, she had recommendations for titling companies and inspectors that did phenomenal jobs. Closing day came and it was efficient and easy.

Thank you so much Jenny for all of your help!

Very helpful in all steps involved in selling the house. From ideas to the process needed to be taken to make the home more presentable. Thank you for your help.

My husband and I are first time home buyers. We worked with Jami during the home finding process. She was incredible! She was knowledgeable in the areas we were looking at. She pulled houses were interested in and that met our criteria. She guided us through the offer-close process and made it a breeze. We worked with various inspectors and the finance company she recommended. Each group was highly professional and pleasant. We even closed a day early! We will definitely be working with Jami and this group in the future.

I worked with Nicole Ribich to sell my home in Nov 2017, and then in Feb 2020 to purchase a new home. Both processes were smooth, professional and honest. Nicole's advice helped me win a contract on my house, which already had multiple offers by the time I saw it. I was able to close within 3 weeks. The photos to list my home were wonderful and my house was in contract within hours of it listing.

I highly recommended Nicole and the Raines Group.

We had a top-notch experience working with The Raines Group. Everyone was fantastic to work with and offered excellent guidance and advise on everything related to selling a buying a new home. We listened to their advise and we had multiple offers within just a few days. Our home sold at top dollar and I know for a fact this was due to our Realtors knowledge and experience. Elia H. was truly an incredible Realtor and went over and above in every way possible. We will definitely use her again!

I cannot recommend this agency and specifically my agent, Nicole, highly enough. I recently closed on both the sale of my previous home and the purchase of my new home and Nicole was there every step of the way. This was greatly appreciated given some unexpected events that arose in our family. Thank you all so much!

We came to Elia Hughes pretty stressed out after being unable to sell our house for six months. Elia strongly recommended immediately painting the interior and doing some work on the kitchen. She took care of getting all of the bids through her connections and we were able to do these upgrades for half of the cost of some quotes I previously received (including granite and backsplash). She even picked out the finishes and colors for me. She truly handled the entire process. The work was completed in just a couple of weeks. When the house was back on the market, she held back to back open houses and there were five plus showings a day... not that it was even necessary because we got an offer within days and sold it within $2k of full asking price. And this was just days before Christmas. On top of that she was very responsive and knowledgeable about the central Ohio market. It was an awesome experience. Thank you, Elia!

Jami assisted my husband and I with the sale of our home. This was our first time working with a realtor. Jami has not only helped us sell our home, but will be assisting us with transitioning to another home that better suits our needs and lifestyle. So far she has been a great ally in this next phase of our life. The Raines Group also brings to the table many benefits to their clients including the use of moving trucks and other event equipment. It's comforting to know that we can go to them any time in the future for assistance.

The Raines Group is second to none. They are the most trusted, knowledgeable and most respected agents. As the number one team in the state of Ohio, they provide exceptional, five star ⭐️⭐️⭐️⭐️⭐️ service time buyers and sellers. Impressive and like no other agent or team.

Jami did an excellent job helping us with our move to New Albany from the Boston area. She is professional, thorough, and very accommodating to our needs. Her timeliness in following through was so appreciated. We give her our highest recommendation.

Stephanie Masterson and The Raines Group was fantastic. We have had several experiences with other realtors in the past, but Stephanie’s knowledge and professionalism was far above the others. Can’t say enough about how smoothly the process went in selling my mother’s home. They worked with us every step of the way and we couldn’t be more pleased. We highly recommend Stephanie Masterson and The Raines Group.

We listed with Raines to list and sell our house. Nicole took care of all of our needs, and to say we were an easy client is an understatement. She made sure the process was smooth from start to finish! Thank you Nicole and thank you to all of the great folks at the Raines group!!!

I sold my home and bought a condo this year with The Raines Group. Monica and Jami were very professional and helpful with the whole process. I was very satisfied with all their advice and guidance. I'm happily settled into my condo now. I would gladly recommend The Raines Group to anyone looking to buy or sell. Thank you again.

Krista and her team did an amazing job in expediting a viewing and turning around my offer on a Holiday weekend! I would recommend her and her team for anyone who is looking for a new home. Great communication, dedication and teamwork ... thanks for making it so easy and seamless!

Candace is fantastic! She helped us buy and sell. We found our dream home in New Albany in the midst of a really intimidating housing market. She was always available for a quick chat and explained every single step from the very first call and throughout closing. She is kind, patient, knowledgeable, and personable. We highly recommend The Raines Group and Candace Caulkins!

Working with Jenny was a wonderful experience. We were first-time buyers looking for a home remotely, and she was incredibly responsive, honest, and thorough throughout the entire process. She sent tailored listings, showed us homes we were interested in lightning fast, and has invaluable construction background that helped us choose the right home for our family. We’ve worked with realtors before but never anyone as knowledgeable and kind as Jenny.

We had the opportunity to meet Marian at an open house and immediately knew she was the perfect choice to help us find our new home. We were an out of town client and needed a realtor with superior local knowledge of the New Albany market. Marian exceeded our expectations. She was always willing to tour a home and send us videos or FaceTime us. When it came time to make an offer, Marian knew exactly which levers to pull to help us win against multiple offers. She is great at her job and we highly recommend her for anyone looking for a new home. She was truly our competitive advantage in this difficult buyers market.

Elia Hughes was our real estate agent for the recent sale of our home. She was very professional and thorough. She answered all our questions and displayed excellent communication skills throughout the entire process. We highly recommend Elia and The Raines group for all your real estate needs.

Professionalism, Quality, Responsiveness, Value

The whole team at the Raines Group is amazing! I had the pleasure to work with Jami Blosel, and she literally is fabulous!!! She goes above and beyond for her clients and always listens to your needs and wants! I highly recommend Jami and the Raines team!

We were fortunate enough to work with Marian Halliday on the sale of our house and purchase of a new one. She helped us stage our old home which led us to getting multiple offers and over $20,000 over asking in 24 hours.

We would never have been able to secure our dream home without Marian's help. She helped us prepare a very competitive offer in a crazy market & kept us informed throughout the entire process. After closing she helped us secure painters and even helped us pick out colors and light fixtures.

If you are looking for someone to get the job done & get it done well, call Marian Halliday & The Raines Group!

Professionalism, Quality, Responsiveness

We loved working with Jami. She consistently went above and beyond. She helped us through every aspect of the buying process. Knowledgable, responsive, and always friendly. Can’t say enough. Thank you!

My family had the greatest experience working with Jami. She was patient with us and understood exactly what we needed and wanted in a home. She helped us find our dream home and we are so grateful!

Our family had a wonderful experience. Everyone was kind and helpful, answered all of our questions and made the process flow smoothly. And now, a few years later we are still receiving benefits through their appreciation program 💓
Highly recommend.

We had a fantastic experience selling our home with Karla Ballenger and her team at The Raines Group. Karla is incredibly professional, remarkable with follow through and she navigates delicate situations expertly with care. We felt as if we couldn't have been in more honest, capable hands!

Professionalism, Responsiveness

Stephanie and her team are wonderful. They are very thoughtful and personable. Always the amount of resources they have are so helpful and I have used them and are reputable and do nice work. I would highly recommend.
If I know if anyone selling their house I will send them to Stephanie or team.

My husband Mike and I recommend the Raines Group for any home purchase! Monica was wonderful to work with and so patient with Mike and I as first time homebuyers. She was always available any time we had a question and walked us through all steps of the process. Being a first time homebuyer in this current market can seem stressful, but Monica made us feel so comfortable and assured that we would find the ideal home. Monica was professional and personable and we both really enjoyed working with her. We hope to work with her and the Raines Group again in the future!

My husband and I worked with Krista Lofthouse and she is the best. She made our first home buying experience an absolute pleasure. She filled us in on all the basics of homebuying and was always easy to get in touch no matter the time of day. I would recommend the Raines Group (especially Krista!) to anyone looking to buy or sell - they made the process easy, organized, and stress free.

We had an exceptional experience working with Elia and the entire Raines Group team. They held our hand every step of the way making the entire process seamless. Elia thinks of every last detail and communicates endlessly keeping everyone on the same page. Thank you for everything Elia and Team!!

I've bought and sold a fair number of homes over the years and Elia Hughes was by far the most professional, conscientious and effective realtor I've worked with. Building a new home from 1,000 miles away over the COVID era could have been incredibly stressful but Elia was able to address every issue with the builders personally and honestly made the whole thing a pleasurable experience. She's literally the best and I would recommend her services highly.

Very helpful, responsive, and accurate every step of the way

We were assisted by William Ryan in our home search, and I can say that without a doubt he is one of the nicest, most patient, and most attentive people that I have ever worked with. We went in knowing nothing about buying a home; and he helped us understand and navigate every step of the process smoothly. I very much appreciated how attentive he was to our needs and how dedicated he was to helping us find a home that we loved. I really felt valued as an individual and I would highly recommend William to anyone looking for a new home. Thanks so much!!

The team at The Raines Group is extremely professional, knowledgeable and a pleasure to work with. They have always gotten back to me immediately with answers to my questions. This is the reason why I have worked with them repeatedly over the last 18 years. I highly recommend them, without a doubt!!

Karla Ballenger and The Raines Group were FANTASTIC to work with. Karla fought to find a great house for us in this wild market and guided us throughout the entire process. Highly recommend!

I’ve personally used the Raines Group and Karla Ballenger for 2 or more home purchases and couldn’t say enough positive things about my experience! From the attention to detail, availability, and the close personal attention you get through the process is like no other! Highly recommend

Karla Ballenger and team are absolutely fabulous to work with! Always very responsive, with exceptional follow through. We work with a number of Realtors, and the The Raines Group is by far one of the best. We love and appreciate your Moving & Storage referrals too! Thank you so much for all you do for us!

We bought our first house with Stephanie at the Raines Group and we had an excellent experience. It was so good, in fact, that we have since referred 4 friends who have worked with Stephanie as their realtor! We will continue to refer friends to the Raines Group, and we appreciate the “extras” they provide (i.e. free box truck rental, slushee machine, power washer)!

Truly a full service company, with continuing service after the sale. These folks are there for you.

Emily Benedict has been our Real Estate Agent for over 6 years and has earned the title of "Our Real Estate Agent". We needed to find a place for a family member very quickly, and in this market that's a tough thing to do! Emily never missed a beat as we searched, and we found something much more quickly than anticipated. She understood the market, the type of properties we were looking for, and was invaluable with our negotiations when we decided to place the offer. We just can't thank Emily enough for her tenacity and professionalism in finding he perfect property for our family member. Many thanks to Emily and The Raines Group.

We had a great experience buying a house with Jenny Bilchack with The Raines Group. She worked hard to find us a house that fit our family in the fast moving house market.

I could not be happier with my vast experiences with Jean Luc Grand Pierre and The Raines Group. He is very kind, knowledgeable and willing to put in the time to get a great deal done. 100% would refer them to anyone.

1st Class Group! Excellent communication and provides value through the closing and beyond

Process was smooth and easy, answer your question about the process and take care of any discrepancy at last our, very helpful in the moving process with their program that they established, Very thankful for this group.

The overall experience from start to finish is highly professional with knowledgeable sales agents. I’ve personally bought and sold homes with Karla Ballenger with the Raines Group and she was everything she presented herself to be. Highly knowledgeable about the market, professional, attentive and an all around class act! Thanks for all your help!

Was patient, knowledgeable, and I could tell she really cared about helping me. I like all the little perks and freebies they give out over the years. They really stay in contact with you.

She did a great job of giving advice on getting house ready to show. She added some touches to help the appearance of rooms. Stayed on top of things when buyer had problem transferring money and kept us informed on progress. I highly recommend her and would use her in any future transactions in buying or selling a house.

Krista Lofthouse has been absolutely amazing during our search for a new home. She has taken the time to get to know our family and has been so generous with her time....showing us homes that I wanted to see, even though she already knew they probably wouldn't work for us. She has gone out of her way to recommend professionals that can help us make our new home truly ours. Thank you Krista for making our home search an easy and pleasurable experience!

Worked with Karla Ballenger - thoroughly professional - she did and excellent job in helping us sell our home.

Marian Halliday was absolutely fantastic to work with! She staged our home beautifully. Our home sold quickly and well above asking price. She helped us to find our new home and was there every step of the way for us. We have never had a realtor work harder for us and I would highly recommend Marian and the Raines Group.

Jenny did a great job of learning and understanding what I was looking for in a home. She took the time to really understand me and as a result I got a great place without a lot of wasted motion.

I give her 5 stars out of 4.

Fantastic experience. In fact Jean-Luc Grand-Pierre was the best realtor we've worked with in over 40 years. Very personable and professional but also very helpful and amazingly responsive. Sincerely helped us achieve our goals. Perhaps the best compliment I could give is that by the end we considered him a friend. Will definitely ask him to work with us again should the need arise.

We had the pleasure of working with Jenny Bilchak, and she was absolutely amazing!! Jenny provided upfront, honest, and trustworthy information and helped reduced anxiety in a very stressful transaction. Jenny truly cares about her clients and makes you feel as though she is working in your best interest and that she can be trusted. Jenny was always prompt and completed inquires and items on her side in an efficient manner leaving no room for delay on her side.

We were also very satisfied with The Raines Group as a whole. The team reached out proactively every step of the way and continues to reach out to make sure everything is in order. The team allowed us to use a moving truck and a power washer which was super convenient.

We are 100% confident that we will use Jenny and The Raines Group in our next home purchase/sale.

Our experience with The Raines Group was incredible. We were new to the home buying process, and they were very patient with us, answered every question we had and in a timely manner. Our agent, Steve Simonetti, made himself available anytime we needed, even while he was out of town. Overall, it was a great experience, even through the low points we knew we could rest easy because they were there to walk us through everything.

Monica Kessel is great realtor! Monica helped us navigate the selling and purchase of our new home. Monica is extremely responsive, honest, and forthright which proved to be crucial while navigating an incredibly tough real estate market. Additionally, we appreciated that Monica was very patient and informative - unequivocally we would not have been able to have found and closed on our new home without the Raines Group and specifically Monica’s knowledge, skills, and expertise. We highly recommend Monica!

I’m sure I wasn’t the easiest client to deal with as I’m very stubborn, once my mind is made up it won’t typically stray away from that. Jenny was very patient and knowledgeable through the whole process. She dealt with a for sale by owner home where the sellers were less than favorable to work with. But her persistence and patients got the job done with out any hiccups.

Krista Lofthouse and everyone else that we worked with at the Raines Group was responsive, knowledgeable, and helpful. Would work with them again for sure!

Jean Luc did an awesome job! Great to work with and very knowledgeable!

We have worked with many realtors over the past 30 years and we have never experienced the level of service we enjoyed with Marian Halliday and the Raines Group. She provides the basic services of most realtors, albeit at a much higher level, but that’s just the beginning. Marian has a great understanding of market dynamics and what it takes to sell homes. She’s masterful at staging and positioning homes for sale and coaching throughout the process. She also provides great insights and expertise in purchasing homes.

Marian went way beyond our expectations in helping with logistics and decorating ideas after the sale. We think of her as a trusted partner and advisor. We would never even consider working with another agent. She has spoiled us forever!

Buying a house, not matter how many times you done it before is time consuming and by no means stress free!!!
Marian Halliday was just SUPERB! very knowledgeable in a lot of aspect of the process. From market analysis to assess price fairness to making sure it will be a good fit for us to live there.
She was present EVERY step of the process. She also have a very good vision on how to fix things were not to our taste.
Finally she was a great negotiator.
100% recommend her with no hesitations.

Really enjoyed working with Jenna from the Raines Group on our new home! We were coming from out of town and were unfamiliar with the areas and Jenna made the process extremely fluid and stress free. Even post-transaction she's been extremely helpful in getting us settled into our new place!

We were very anxious about finding the right realtor to sell our very unique property. Fortunately we heard about the Raines Group. Krista L. was a godsend. Having a lot of experience with unique properties she had all the bases covered. We couldn’t be more pleased with our exceptional experience with The Raines Group And would highly recommend to others.

This is my 2nd time using Raines Group and Karla Ballenger. This experience was even better than the first. The team of Karla and Candace Caulkins was great to work with. They made the process of selling my condo extremely easy... everything from dealing with the contractors involved to get the condo sale-ready from getting the property staged and on the market. We had several offers but they used their years of expertise to narrow it down to the best fit and easiest to work with. I am extremely happy with all of the advice they gave me along the way and how quickly I went from my former tenant moving out to having the money from the closed transaction in my account. Kudos to Karla, Candace and The Raines Group!!!

We sold our house within 2 days of being on the market. Monica’s advice and house preparation before we went on the market made all the difference

Nancy Cooper

She was amazing! She did a ton of research before the initial visit and knew exactly how to sell and how much to sell for. She was very responsive and was willing to work almost fully through text which was amazing for me given my type of work. Cannot recommend enough!

Very professional and we have used them for 2 different moves. They are very knowledgeable of buying and selling in the area and I would recommend them to anyone. They were always on time for appointments and were very responsive with communication.

Karla was the agent selling our home and could not have been happier with our choice. She guided us through the arduous task of preparing and selling our home with expertise and always available to answer questions or give recommendations promptly when needed. If you are looking for a realtor we highly recommend the Raines Group and Karla.

We had a wonderful experience buying and selling with the Raines Group. Jenna Crowley far exceeded our expectations in selling our home and quickly getting us into contract on a home to purchase. She was incredibly patient and willing to answer our endless questions. She kept us going even when we felt hopeless with finding a home and getting an offer accepted in a strong sellers market. We highly recommend the Raines Group and Jenna!

Words don’t do justice on how great our experiences buying & selling with The Raines Group were! The team was super knowledgeable, professional and above all made our buying and selling super smooth and quick! Karla is top talent and I’d recommend her for anyone going through the buying or selling process!

Jean Luc and his team are fabulous. From start to finish, the entire process was completed flawlessly. When we first met Jean Luc, he took the time to learn that communication and detailed steps were important to us. Then throughout our experience, he made sure to meet our needs by checking in (even if there were no big developments) and explaining each of the steps along the way. We needed a team to manage the entire process so we could focus on other priorities. Jean Luc and his team didn’t disappoint! We recommend Jean Luc to anyone selling or buying a home!

If you are looking for a realtor that is responsive, knowledgeable and attentive then I would recommend the Raines Group. They also offer customer appreciation events and other perks just for using their services. I would recommend them to anyone that is looking to buy or sell a house.

Very responsive, attentive, and gave the space for us to make our decisions. She was also generous with good and timely recommendations for everything involved in getting a new home.

Elia and the team came trough with terrific service and support on a fast track listing and closing....all done in less than a month!

"What is the most important quality or characteristic you most want from your real estate agent?" Jenna asked when we first met her. Communication! We responded without hesitation as Jenna carefully took notes. Now, we had done our due diligence and had either interviewed other agents or were planning to interview more after we carefully searched out "Columbus area top Real Estate Agents" online. So we knew Jenna was a top performer already. Well, after our house sale has now closed, we can say without a shred of doubt, that Jenna went well beyond our expectation in this area as well as others. She not only kept us informed along the way, she offered very sound advice when the situation called for it. Many kudos to her and her entire team!

Excellent service!! Working with Jean-Luc Grand-Pierre and the team at The Raines Group was the easiest process that we've ever gone through when selling a house. Their patience, understanding, and willingness to help us out and give us time to deal with the loss of my father part way through the selling process was also greatly appreciated. Their thoroughness, professionalism, and knowledge of the entire process from beginning to end made our transition from our Ohio home to living our dream of relocating to the North Carolina coast as smooth and seamless as possible. Now, if only someone could find a way to make the packing and actual moving part as easy and stress free as the selling process was while working with Jean-Luc and the rest of the team!!!

Because I was purchasing a condo in Columbus, Ohio and I live in Stow, Ohio, Candace Caulkins made this extremely easy for me. I was able to choose a condo from the pictures that I had seen and after the purchase was made she made all of the necessary arrangements so that I did not have to drive back and forth to Columbus. She arranged for an inspection to be done and also arranged to have a general contractor fix the necessary things that I wanted done. She had a list of what to do and when which again made it very easy for me. Candace was extremely well organized and efficient, and because of that, buying a condo went quickly and without a hitch. I would highly recommend her to be your realtor as it was a very pleasant experience.

Candace Caulkins did an amazing job helping me find a great home in a really tough and competitive market. She is knowledgeable, prompt and responsible, and approachable. I highly recommend working with her to find your next dream home!

Jami Blosel is a wonderful person and thoughtful professional who guided us through our biggest life expenditure. She patiently shared and showed many listings until we found the perfect home to raise our family, and we are grateful that she never once pressured us to settle on anything less. Her wealth of knowledge allowed us to prepare our current home for a quick sale and command a good price. I cannot recommend Jami or the Raines Group more.

My wife and I enlisted The Raines group to help us with our home purchase a few years ago and Candace Caulkins was amazing! We have since referred family and they were equally pleased. I highly recommend The Raines Group.

I recommend Candice Caulkins with the Raines Group HER realtors.

Karla at The Raines group was the best agent we could have asked for when selling our home. She is the most knowledgeable about staging your home, demand and all aspects of the real estate market. When looking for an agent to represent you on your next real estate transaction do not hesitate to reach out to Karla.

The team at The Raines Group is extremely professional, knowledgeable and a pleasure to work with. They have always gotten back to me immediately with answers to my questions. This is the reason why I have worked with them repeatedly over the last 18 years. I highly recommend them, without a doubt!!

I couldn't imagine a better experience than we had with Candace Caulkins. Even in this crazy market, Candace was able to help us navigate the overpriced and problem riddled houses to find the home we loved. She was always available and went above and beyond to help us any way she could. Her immense knowledge and competitiveness helped us produce a competitive and winning bid, and we couldn't have done it without her help.

We had a fantastic experience with Jami and Sandy in our recent home buying experience and would recommend them highly and without hesitation if you are in the market for a home.
They were wonderful! Professional, responsive, and knowledgeable, they made the whole process go smoothly. They have been more than realtors to us providing constant advice and insight. We can’t wait to work with them again!

John and Kim Haymes

Krista and her team did an amazing job in expediting a viewing and turning around my offer on a Holiday weekend! I would recommend her and her team for anyone who is looking for a new home. Great communication, dedication and teamwork ... thanks for making it so easy and seamless!

The Raines Group is fantastic. They go above and beyond for their clients, continuously show their appreciation for them through gifts throughout the year, and build lasting and meaningful relationships with their clients. Jenny Bilchack is absolutely incredible and I recommend her to anyone I know that is searching for a home.

We had a wonderful experience working with Jami Blosel and The Raines Group on selling one home and buying another. This is a tough market but Jami was well equipped to handle it. She was focused and determined to find us an amazing house. We had a list of must-have’s and she really nailed it. Jami is also incredibly responsive which is essential in such a fast moving real estate market. Overall, I highly recommend Jami!

Candace is a thoughtful kind person who is very good at what she does. She but also was a wealth of information and resources. No matter what if I mentioned it to her she could help. When we started looking for a realtor to sell our home a friend who is buying highly recommended her. We can highly recommend her as well. The who team at Raines has been nothing but professional and on top of things.

"What is the most important quality or characteristic you most want from your real estate agent?" Jenna asked when we first met her. Communication! We responded without hesitation as Jenna carefully took notes. Now, we had done our due diligence and had either interviewed other agents or were planning to interview more after we carefully searched out "Columbus area top Real Estate Agents" online. So we knew Jenna was a top performer already. Well, after our house sale has now closed, we can say without a shred of doubt, that Jenna went well beyond our expectation in this area as well as others. She not only kept us informed along the way, she offered very sound advice when the situation called for it. Many kudos to her and her entire team!

Krista Lofthouse of The Raines Group made our first home purchase the most enjoyable experience. She was professional, honest, available to answer all of our questions at anytime, patient and always had our best interests in mind. I’d recommend Krista to anyone - she truly cares about her clients and their purchase. The only disappointing part of the experience is we can't buy a house with her every year!

Candace was absolutely amazing! She took so much time to understand what our needs were. Her expertise about all things homebuying taught us so much that we'll keep with us forever. Not to mention she was an absolute pleasure to work with and we always loved chatting with her. We were a bit sad when she found our perfect home because we knew we'd see less of her. To summarize: Candace is sharp, aggressive, knowledgeable, and friendly. I'm recommending her to all of my friends in the Columbus area.

Jean-Luc was amazing! We were moving from Boston to Ohio in a somewhat small window of time. We had to shop for, and buy, a home via FaceTime. Jean-Luc truly looked out for me and my family’s best interests the whole time. His honesty and integrity are unmatched, and I would recommend him to anyone looking for a home! He took a lot of stress out of a rather unusual home buying situation.

Krista was a pleasure to work with from start to finish. She’s extremely knowledgeable, professional and responsive! She helped us navigate the selling process and ensured we got above market price for our house. We will use her again in the future and would highly recommend the Raines Group.

Jean-luc Grand-Pierre of HER was extremely professional and so helpful walking us through the buying process.
He was very patient in explaining what would come next and appreciates that most people may buy or sell a home only a few times in their lifetime. Jean-luc was very knowledgeable about the area and no matter if you are locating from out of town or just to the next town to avoid taxes he anticipates your questions and proactively is there to help us navigate.
Strongly recommend Jean-luc if you want a realtor that can adjust to your speed and comfort of understanding the stress of buying or selling!
Great job!!

I would like to say that my experience with Karla and Candace was a great one everything went so smooth and fast and they were spot on in listing my house and getting the top dollar for it. Everyone was so Professional and nice it removed a lot of stress. I will Def use them on my next house.

Stephanie Wetzel was such a kind and professional person to work with. I could not have found a better realtor. As a first time home buyer I had no idea what to expect but she made it easy. She had great recommendations and made a stressful home search go seamlessly. I will highly recommend Stephanie Wetzel and her team at The Raines Group- HER, realtors.

Nicole has been amazing to work with! She is very knowledgeable, professional, and committed to helping her clients succeed. I highly recommend working with Nicole as your agent - it was a great experience.

My wife and I enlisted The Raines group to help us with our home purchase a few years ago and Candace Caulkins was amazing! We have since referred family and they were equally pleased. I highly recommend The Raines Group.

We were so fortunate to have Nicole as our partner to market and sell our home! She was quick to respond to all of our questions throughout the process. Most importantly, she helped us price it and stage it right!

Very positive experience throughout the entire process. Pleasant, patient and very prompt in responding whether it be by phone, text or email. Would recommend highly.

Candace worked with us far above what we had anticipated. While selling our house is never easy, but with her skill & knowledge, we were successful and very, very pleased with her assistance.

There are so many things they do right! Our realtor, Elia, was great when we sold our home. Sandy Raines has created an amazing team of realtors, agents, and support staff. They work amazingly hard for their clients. And after your sale is complete, they continue to support you!

My wife and I enlisted The Raines group to help us with our home purchase a few years ago and Candace Caulkins was amazing! We have since referred family and they were equally pleased. I highly recommend The Raines Group.

Jenna Crowley was our relator. She was amazing to work with. We were scheduled to move to Columbus, Ohio. Even before we got here, Jenna had a plan all laid out for us. She worked with our every need and she worked hard for us. She found us a home within the first few days of arriving in Columbus, Ohio. If you are looking for a realtor, look for Jenna Crowley, she was amazing.

My wife and I enlisted The Raines group to help us with our home purchase a few years ago and Candace Caulkins was amazing! We have since referred family and they were equally pleased. I highly recommend The Raines Group.

Karla at The Raines group was the best agent we could have asked for when selling our home. She is the most knowledgeable about staging your home, demand and all aspects of the real estate market. When looking for an agent to represent you on your next real estate transaction do not hesitate to reach out to Karla.

Karla and Candace are absolutely fantastic. They kept me calm and focused on the deal and it getting done. Five star all the way.

Stephanie Wetzel and the entire team at The Raines Group were great to work with. She listened to our requests, concerns and walked us through the process of buying our first home. She was patient and very knowledgeable. Thanks Stephanie!

Karla and the gang listened to what we were looking for and found a gem that we are still in 10 years later. Highly recommend The Raines Group.

Candace was Awesome. Would definitely work with again.

I would like to thank Jennifer Popham, of the Raines Group for outstanding professionalism; quick response to my questions and concerns.Thanks again.

The Raines Group proved to be a maximum efficiency team in the end-to-end sale of our home.  From Julie Wills setting up the operational stage, to the integrated team execution, TRG is a real estate machine!

Dan Lorek exceeded my expectations with regards to professionalism and responsiveness. He pursued every issue to completion, responded to every email and call within the hour, and stayed on top of all items necessary to go from contract to close in less than 3-weeks.

"Between the personal service of Lisa Gibbs and Karla Ballenger, we will definitely recommend the Raines Group to everyone we know."

"Your team is without a doubt the most proactive team of real estate agents that we have dealt with."

"Out of all the real estate agents that I've worked with, you, by far gave me the best value for my money."

"You are the best and we intend to tell all our friends about you."

"Hiring you to sell our home was the best decision we've made in a long time."

"The Raines Group is the most organized professional real estate group I have ever worked with."

"Ron (Cadieux) is the most professional person I have ever worked with."

"Buying a house with The Raines Group was the best real estate experience we have ever had."

"I wanted to express how happy I am with the service I received from your team. Everyone was professional and on top of everything."

"Thank you so much for everything you did for us."

"Everyone that I dealt with in the group was very friendly and professional."

"Your 'can do' attitude, upbeat personality and attention to detail made the whole process a real joy."

"Your staff is professional and very reliable."

"Our experience was 100% positive in every way."

"I can't say enough about the professional manner in which The Raines Group handled this transaction."

"We were very much pleased and impressed with everyone at The Raines Group."

"We would have never imagined that the process would go so smoothly."

"The whole process went great for us. We love Paul (Thornburg)!"

"We are your biggest fans. You did what other agents couldn't do, sell our home."

"We were especially impressed with how quickly she got our home on the market."

"We absolutely would recommend The Raines Group to anyone interested in selling their home."

"Thanks for selling our home in seven days for full price."

"You and your team members did a great job in a tough economic climate."